The following “Terms and Conditions of Attendance” apply to all Pelvic Rehabilitation Practitioner Certification (PRPC) Applicants, starting December 25, 2023. By voluntarily applying to sit for the Pelvic Rehabilitation Practitioner Certification (PRPC) Exam, all applicants agree and consent to the following "Pelvic Rehabilitation Practitioner Certification (PRPC) Terms and Conditions". Failure by the registrant to read, or to fully understand, the following terms and conditions neither:
A. Invalidates the whole, or any part, of these Pelvic Rehabilitation Practitioner Certification (PRPC) terms and conditions, NOR
B. Releases the applicant from their responsibility to ensure that the content of the Pelvic Rehabilitation Practitioner Certification (PRPC) is within the scope of practice defined by the state board regulating their profession.
9. Grounds for Punitive Action
Herman & Wallace Inc. - Also referred to as “HW”, is a continuing education company that has worked with rehabilitation professionals who are experts in treating patients with conditions affecting the pelvis, pelvic region, and pelvic health and wellness to develop the “Pelvic Rehabilitation Practitioner Certification” (PRPC) to recognize those rehabilitation professionals who have demonstrated requisite experience and knowledge in treating patients with conditions affecting the pelvis, pelvic region, and pelvic health and wellness.
Kryterion Inc. - Kryterion Inc. is a full-service exam development and delivery company that has contracted with HW to develop PRPC to the highest exam development standards.
Kryterion HOST Locations - Kryterion Host Locations are a global network of High-stakes Online Secured Testing (HOST) Locations through strategic partnerships with professional organizations such as colleges and universities, and testing and training companies.
Exam Administration - The bi-annual opportunities for applicants to apply and sit for PRPC.
Exam Appointment - The date and time an applicant schedules an appointment to sit for the PRPC exam at Kryterion HOST Location.
Testing/Exam Window - The period of time during which applicants may schedule an exam appointment corresponding to a bi-annual exam administration.
Application - The written/digital forms and worksheets that are submitted to HW and must be approved by HW in order for the applicant to sit for the PRPC exam.
PRPC Administration Fees - The fees paid to HW in conjunction with an application to sit for the PRPC exam. HW cannot begin to process an application without this fee.
Application for Re-examination - In the event that an applicant sits for the PRPC exam, and does not achieve a passing score, the individual may submit an applicant to retake the exam at a discounted price in the administration directly following the one where they did not receive a passing score.
HW Review Committee - The group of HW employees and subject matter experts who review PRPC applications as well as components of the exam, new items under development, and make high-level decisions about the exam.
If a clinician wishes to sit for the exam but is not licensed in one of the above professions or lives/practices outside of the United States of America, the clinician must submit a request for approval (form available online) to HW before submitting an application. HW will evaluate requests from clinicians not licensed in one of the above professions and international applications on a case-by-case basis.
Applicants who have a question about whether or not a certain activity qualifies as direct patient care should contact HW for clarification.
Submit a complete application and PRPC Administration Fees by the required date
Applicant must sit for, and receive a passing score on, the computer-based exam
A - Any item writer that contributed more than 9% of the total number of items in the initial item bank
B - Any item or exam reviewer
C - Any participant in the standard-setting process
The application closing date for the May Exam Administration is April 1st.
The application closing date for the November Exam Administration is October 1st.
HW reserves the right to not consider applications received via email after the closing date or paper applications post-marked after the closing date for the inaugural exam administration. Applicants who submit late applications will be offered the option to sit for a later exam administration.
Completed applications and PRPC Administration Fees for the inaugural certification examination administration must be submitted via email or by postal mail.
If the applicant does not submit the required additional documents by the deadline, the record will indicate that he or she has not met the minimum eligibility requirements and is not approved to sit for the exam. See below for terms applying to applicants that fall into the category.
Applicants should fill out this form as accurately as possible. While HW understands that the number of hours one works in a given week can vary quite a bit, applicants should enter the average number of hours worked per week.
During the application review, HW will select a random sample of applicant worksheets to be audited. After the random sample of worksheets has been defined, HW will contact those applicants whose worksheets have been selected for an audit and inform those applicants that they must provide HW with proof of their hours of direct pelvic patient care.
Below is a non-exhaustive list of acceptable forms of proof of hours of direct pelvic patient care:
A written letter from a current supervisor
A written letter from a prior supervisor
A written letter from a manager, who has replaced a former supervisor of the applicant
For self-employed applicants, or applicants who are partners/owners of a clinic - documentation of clinical hours from practice management/billing application
Private Insurance, Medicare, or Medicaid Billing Records
If while performing an audit, the applicant cannot provide proof of the number of hours required to sit for the exam, HW will re-open the application and subject it to further review. If an applicant submits a worksheet detailing more than the required number of hours, and the applicant cannot submit proof of 100% of these hours, but the applicant submits enough proof to meet the 2000 hours in 8 years, and 500 over the last 2 years requirements, HW will consider this applicant eligible to sit for the exam. Therefore, it is in the applicant’s best interest to list ALL hours of direct pelvic patient care completed in the last 8 years so that if proof of some fraction of such hours cannot be furnished, the applicant may remain eligible to sit for the exam.
If after reopening the application HW determines that the applicant cannot be proven to have met the requirements of hours of direct pelvic patient care AND,
1. The applicant has already passed the exam - HW will conditionally revoke PRPC from the applicant until the applicant provides acceptable proof of the minimum number of hours of direct patient care, OR
2. The applicant has not yet passed the exam - HW will not approve the applicant to sit for the exam until the applicant provides acceptable proof of the minimum number of hours of direct patient care. Should the applicant fail to provide such proof before the close of the application window for the application was submitted, their application will be rejected, and their exam fee will be converted to credit to be used toward HW continuing education courses or downloadable products.
Requests for examination accommodations arrangements must meet all the following requirements:
Submit the completed PRPC Special Accommodation Request Form
Include a letter of verification authored by a licensed physician/professional specializing in the disability at hand
Request must be submitted no less than 45 days before the start of the testing window via email at This email address is being protected from spambots. You need JavaScript enabled to view it.
Applicants will be notified of the decision regarding the request and the accommodations that will be provided. If accommodation is not requested by the given deadline, availability of accommodation cannot be guaranteed.
BOTH forms of identification the applicant intends to present at the testing center.
Applicants wishing to send in a physical application should mail the completed application forms and PRPC Application Fee in a single mailing to:
Herman & Wallace
ATTN: PRPC Review Board 113 Cherry St, #71393
Seattle, WA 98104
If applicable, verification of current license to practice may be sent separately by the applicant’s state licensing agency.
Payment of the administration fees may be made by credit card (excluding American Express) or check (payable to Herman & Wallace Inc.). The PRPC Administration Fees are listed below:
Applicants should contact Herman & Wallace at This email address is being protected from spambots. You need JavaScript enabled to view it. for additional information about sitting for the examination in an international location.
Applicants who delay sitting for the exam beyond the allowed 12-month period, will have their applications closed, and must submit a new application and PRPC Administration Fees in order to sit for a future exam administration.
Applicants who did not receive a passing score, and did not submit an application for re-examination, may re-apply to sit for future examination administrations, but they must submit a new application and Standard PRPC Administration Fees just as any normal application must.
For example, if an applicant sits for an exam administration in May of 2024, and does not receive a passing score, they may apply for re-examination for the next exam administration in November 202.
Applicants for re-examination must meet the current requirements to be eligible to sit for the exam. Applicants who are retaking the examination are required to pay the PRPC Administration Fees of either
$750 if they have taken one or more HW continuing education courses or $1,350 if they have taken zero HW continuing education courses which must be submitted with the reapplication forms.
Should the applicant not submit an application for re-examination for the following exam administration,
They must submit a new application and Standard PRPC Administration Fee in order to apply for any exam administration starting thereafter. The Standard PRPC Administration Fee is $1,350 if the applicant has taken one or more HW continuing education courses or $2,250 if the applicant has taken zero HW continuing education courses.
To apply for re-examination, applicants must submit an application form, verification of current licensure to practice, updated proof of direct patient care hours, and any other requested documentation. HW must receive this documentation by the application deadline for the next scheduled exam administration.
Applicants will need their voucher number in order to schedule an exam appointment with Kryterion. After scheduling an exam appointment with Kryterion, the applicant will receive an email from Kryterion containing an authorization code. Applicants must bring their authorization code with them to the testing center as well as two forms of identification that exactly match the name on their exam application.
Applicants whose name on their exam registration does not match the name on the two forms of identification (one of which must be a photo identification) to be used as proof of identity at the testing center, must contact H&W immediately. Name changes or corrections cannot be made within 7 business days of the applicant’s scheduled testing date. Applicants will be denied admission to the test if the name on the exam registration does not exactly match the name on their identification presented at the Kryterion HOST location.
Acceptable forms of photo identification:
State-issued driver's license Passport
Military Identification, Employee Identification card
Student picture ID from an accredited college or university.
Acceptable forms of non-photo identification:
Credit card
Check cashing card or a bank debit card.
(A social security card is NOT an acceptable form of identification.)
The testing window for the Spring exam administration will begin on May 1st and remain open until May 15th.
The testing window for the Fall exam administration will begin on November 1st and remain open until November 15th.
Applicants should report any problems in scheduling a testing appointment to Kryterion as soon as possible.
Kryterion Host Locations can be located by checking the URL below http://kryteriononline.com/host_locations/
Contacting HW via email or web form submission. In order for HW to honor such a request, the request must be received more than 72 business hours from the applicant’s scheduled exam appointment date and time
AND
Calling Kryterion HOST Location Test Taker Scheduling Support at 1-800-403-6199 or 1- 602-659-4708. The call must be made more than 72 business hours from the applicant’s scheduled exam appointment date and time
If the applicant has yet to schedule a testing date, the request for cancellation must be received within 10 days of the final day of the testing window referred to in section 4.2.
Upon receipt of email or web form submission notification to cancel an examination administration, and so long as that notification is received by the aforementioned deadlines, the applicant will forfeit the PRPC Application Fee AND may select one of the following options:
They may instruct HW to “convert” the PRPC Exam Fee (for example $1,1000 from the Standard PRPC Administration Fee for applicants having completed one or more HW continuing education courses) to credit to be used toward HW Continuing Education courses or Downloadable Products. This credit cannot be used towards online courses offered through MedBridge Education, Inc. or for an annual subscription to MedBridge Education. Should the applicant fail to use their credit toward an HW course within 24 months, HW will absorb the credit, no refund will be offered, and the applicant may no longer apply it toward any HW goods or services.
OR
They may instruct HW to keep the PRPC Exam Fee (for example $1,1000 from the Standard PRPC Administration Fee for applicants having completed one or more HW continuing education courses) and use it toward the PRPC Administration Fees in a later exam administration. Applicants who select this option must submit a new application to sit for the exam in the year following the year they submitted an application without acceptable proof of minimum eligibility requirements. Should the applicant fail to use their credit toward an HW course within 24 months, HW will absorb the credit, no refund will be offered, and the applicant may no longer apply it toward any HW goods or services.
OR
They may request a refund of the balance of the PRPC Exam Fee (for example $1,1000 from the Standard PRPC Administration Fee for applicants having completed one or more HW continuing education courses). Refunds from credit card payments within three months of payment can be made directly to the card. Refunds for check payments or payments over three months in the past will be made in the form of a physical check mailed to the applicant. If for any reason a refund is not able to process to the applicant’s original credit card, HW reserves the right to process the refund as a physical check.
Submits the PRPC Administration Fees, completes the application process, is eligible to sit for the exam, AND
Pays to HW the PRPC Administration Fees AND
Fails to schedule an exam appointment for the immediate exam administration AND
Does not inform HW via email or web submission form of their intent to delay exam administration until or convert their exam fee to credit for continuing education courses or products by the deadline enumerated in section 4.4.1, THEN
The applicant will forfeit the PRPC Application Fee and HW will convert the PRPC Exam Fee to credit to be used toward HW Continuing Education courses or Downloadable Products. This credit cannot be used towards online courses offered through MedBridge Education, Inc. or for an annual subscription to MedBridge Education. Should the applicant fail to use their credit toward an HW course within 24 months, HW will absorb the credit, no refund will be offered, and the applicant may no longer apply it toward any HW goods or services.
If an applicant cancels an exam appointment less than 72 business hours before it is scheduled to begin and does not wish to schedule another exam appointment during the same exam administration testing window, HW will deduct $110 from the applicant’s PRPC Exam Fee and convert the remaining PRPC Exam Fee to credit.
25-30% of the exam items (across all topic areas listed above) will require the applicant to read a hypothetical patient case scenario and answer questions based on their analysis of the case scenario.
Once an applicant is approved to sit for the exam, HW will send them a copy of the results of the Job Task Analysis, as well as a copy of the test blueprint which contains a detailed list of knowledge and skill statements. All of the questions on the examination must measure one or more of the knowledge and skills in the test blueprint document.
Attempt to answer all of the questions. Applicants will earn one point for every question that is answered correctly. Therefore, guesses provide an opportunity to earn another point on the exam while skipping an item guarantees an incorrect response.
None of the questions are meant to be “trick” questions. Applicants should interpret words according to their generally accepted meanings.
Do not spend too much time on any one question. Applicants who are unsure of their answer to a given question should answer the question and flag it for review. Applicants with sufficient time may review and modify their answer to the flagged questions.
Applicants with sufficient time may go back and review their answers to exam questions.
Acceptable forms of a second (non-photo) ID include a credit card, check cashing card or bank debit card. (A social security card is NOT an acceptable form of identification.)
Applicants must also bring the Test Taker Authorization Code that they received in the email confirming their exam appointment.
The following policies are observed at each test center. The following policies are those of Kryterion HOST centers and are not established by HW, nor does HW have any power to modify or elect not to enforce policies. Applicants who violate any of these policies will NOT be permitted to finish the examination and will be dismissed from the test center, forfeiting the examination fee.
No personal items are allowed in the testing room. Personal items include but are not limited to cellular phones, smartphones, or other electronic devices, pagers, watches, wallets, purses, firearms or other weapons, hats, bags, coats, books, and/or notes, pens, or pencils.
Irregular behavior may include, but is not limited to the following: seeking and/or obtaining access to examination materials; impersonating an applicant or engaging another individual to take the examination by proxy; giving, receiving, or obtaining unauthorized assistance during the examination or attempting to do so; making notes of any kind during an examination except on the erasable writing surface provided at the test center; memorizing and/or reproducing examination materials; failure to adhere to testing center regulations; possessing unauthorized materials during an examination administration (e.g., recording devices, photographic equipment, electronic paging devices, cellular telephones, reference materials); or any other behavior that threatens the integrity of the certification examination.
Looking in the direction of the computer monitor of another applicant during the examination may be construed as evidence of copying or attempting to copy, and a report of such behavior may result in a determination of irregular behavior. Applicants must not discuss the examination while a session is in process. Test Center Administrators are required to report all suspected incidents of irregular behavior. An applicant who engages in irregular behavior or who violates test administration rules may be subject to invalidation of their examination, as well as temporarily or permanently being barred from sitting for, and earning, PRPC.
The test administration will not be considered “irregular” if the applicant chooses to remain and test despite the delay. Applicants will receive the maximum number of hours available to applicants to complete the exam even if the test is delayed. Any applicant once checked in and seated at a test station, who has a concern or complaint about the test center environment, should immediately report the problem to the Test Center Administrator. If an applicant feels that the problem was not resolved to their satisfaction, they should contact HW at 646-355-8777, as soon as possible.
For bereavement/death in the family – an obituary or documentation from the hospital
Please note that, occasionally, a computer at the testing center may need to be restarted. Kryterion has appropriate safeguards in place to ensure the integrity of applicant examination data. As soon as an applicant answers a test item, the response is immediately copied, and saved, on the applicant’s directory on the server at a center. If there is a computer restart, the driver locates the results from the directory and picks up where the examinee left off. The system does not change or delete any responses. Thus, examination data are captured at the instant an applicant responds to a question; the computer can be restarted, if necessary, without losing or corrupting examination data.
Applicants’ raw exam scores are not reported on the score reports to prevent misuse of the scores. This purpose of the exam is to identify those applicants that have the knowledge and skills to perform in a minimally competent manner. Because the examination is designed to assess if a test taker is sufficiently competent to be a CPTP, it would be inappropriate to infer that a person who scored very high on the examination is more competent that a person who scored just above the passing standard.
A- Challenge the HW Review Committee’s application or interpretation of the eligibility requirements OR
B- Challenge the HW Review Committee’s interpretation, review, or decision not to consider a part of the applicant’s documentation
OR
C- Petition the HW Review Committee to reconsider the applicant’s application based on new documentation provided in the request for
reconsideration
An applicant may not challenge the eligibility requirements themselves.
An applicant must submit his or her request for reconsideration (a template of which is available for download from HW website) no later than 20 days from the date that HW informs the applicant of its decision that the applicant is not eligible to sit for the exam. For purposes of determining compliance with the foregoing deadline, a request for reconsideration will be deemed submitted on the postmark date or, if sent by email or web form submission, on the day sent by the applicant. HW will notify the applicant via email when HW receives a request for reconsideration, and HW will notify the applicant via email of its decision on reconsideration within 20 days of HW receiving the request for reconsideration.
An applicant must submit his or her request for reconsideration (a template of which is available for download from HW website) no later than 20 days from the date that HW informs the applicant of its decision that the applicant is not eligible special testing accommodations. For purposes of determining compliance with the foregoing deadline, a request for reconsideration will be deemed submitted on the postmark date or, if sent by email or web form submission, on the day sent by the applicant. HW will notify the applicant via email when HW receives a request for reconsideration, and HW will notify the applicant via email of its decision on reconsideration within 20 days of HW receiving the request for reconsideration.
The purpose of this HW reconsideration process is to enable an applicant to challenge an HW decision denying certification and to seek relief from untoward circumstances associated with the onsite administration of the examination and errors in the transmission of examination responses due to technical malfunction. To be considered, the request (a template of which is available for download from HW website) must include supporting evidence of technical malfunction. Applicants must submit a request for reconsideration in writing (email is acceptable). To request reconsideration, the applicant must submit a written request no later than 20 days after the date the applicants is notified of their exam results, a request for reconsideration will be deemed to have been submitted on the postmark date or, if sent by email or web form submission, on the day sent by the applicant.
The request for reconsideration must specify the grounds on which it is based and the corrective action sought.
An applicant must submit his or her request for reconsideration (a template of which is available for download from HW website) no later than 20 days from the date that the applicant learns of their not achieving a passing score. HW Review Committee will notify the applicant via email when the HW Review Committee receives a request for reconsideration, and HW will notify the applicant via email of its decision on reconsideration within 20 days of HW receiving the request for reconsideration.