(646) 355-8777

Frequently Asked Questions

Questions about Continuing Education Courses

Questions about Pelvic Rehabilitation Practitioner Certification (PRPC)

Other Questions


Getting Started in Pelvic Rehabilitation

I have no experience treating pelvic rehabilitation patients, but I'd like to begin, how can I get started?

You have come to the right place!

 

Many therapists who are just getting started with pelvic rehab take our most popular course, Pelvic Floor Level 1. This course is designed to instruct in immediately-applicable clinical skills of evaluating and treating pelvic floor dysfunction, inclusive of internal pelvic floor evaluations, using biofeedback and external palpation. It is highly recommended for the therapist who wants to begin seeing patients with uro-gynecologic pain conditions and incontinence. This thorough introductory course was created so that, upon completion of the course, participants can begin to treat a patient with pelvic floor issues the next day, using the skills learned at the course.

 

Beyond the Pelvic Floor 1, we offer a number of Beginning Level courses (courses with no pre-requisites) that cover a vast array of topics and target patient populations.

 

If you would like additional guidance on which course offering best fits your goals and target patient population, please contact us! We are here to guide you into an event that best suits your needs.


Participation and Eligibility

I am a PT or DPT student, can I register for a course?

Students are welcome to attend courses with H&W once they have reached their third year and or have completed a hands on clinical in their second year. You may register while in your 2nd year for a course that is taking place by the time you have become a third year student.

 

We also offer a student discount. To get this discount when checking out online, use the code 2020Student. (Note, this code is only valid for non-licensed students. The H&W admin team will verify that registrants signed up with this code are, indeed, current students prior to their attendance of the course).

Will my menstrual period interfere with participation in the internal lab work?

No. If while attending a course you are on your menstrual period, we supply Softcups at our courses which will allow you to participate in full at the course.

If you still prefer not to be a model during labs, you may choose to opt out. 

 

If you would like more information on the provided products, you may visit the link here: http://softcup.com/ 

 

Can I take a course with prerequisites if I have not taken the pre-requisite course?

H&W courses are classified as Beginner (no prerequisites) Intermediate (one prerequisite) or Advanced (two or more prerequisites). Beginner-level courses can be taken by licensed therapists without any prior coursework. Therapists interested in registering for any Intermediate or Advanced course must review the prerequisites on the course description page and honestly assess/report their own fulfillment of the published prequisites. Courses that have Pelvic Floor Level One as a prerequisite require a working knowledge of performing internal assessments. It is never recommended that a participant skip this introduction without prior training or experience performing internal exam. 

Clinical experience or alternative coursework may be a substitute for the published course requirements, and it is recommended that a therapist considering opting out of a published prereq review the objectives of the required course and assert that said objectives have been met. Because it is impossible to verify participant's past experience and training, H&W is not able to verify satisfaction of prerequisites during registration, and it is the responsibility of the registrant to follow the published requirements. H&W highly recommends following the recommended/required course work in order, and will not give refunds or special arrangements for therapists who elect, at their own discretion, to take courses out of the published, recommended order.

I am a massage therapist. Can I attend a course?

As always, ​it is the responsibility of a course participant to guarantee that they are legally able to conduct the techniques taught in a Herman & Wallace course prior to participating. Herman & Wallace values the place Licensed Massage Therapists (LMTs) have in the healthcare industry. However, we have consulted with legal counsel, and at the advice of our legal counsel, we are not accepting registrations from LMTs at this time. If regulation of the LMT profession changes, we will revisit this policy with our legal counsel and amend our attendance policies accordingly.

What is our policy on men participating in courses that include internal lab work?

The Herman & Wallace Institute welcomes all professionals who are appropriately licensed at our courses. Being born with a vagina and other female anatomy is not a prerequisite for attending or participating fully in our courses. This includes male therapists, as well as female therapists who do not have a vagina, or those who identify with another or no gender. H&W does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran

 

Some of our courses include lab-work in which participants work in partners to practice internal vaginal examination. During these labs, no participant will be required to partner with any other one participant.  Male participants who want to be assured of having a lab partner, therefore, may wish to bring a lab model, similar to those participants who cannot participate fully in labs because they are pregnant or have another medical consideration. This is not required, as requiring one gender to bring a model and not another is a discriminatory practice.

 

Participants who are uncomfortable partnering with a male participant, or who wish to work in another part of the room for additional modesty, are encouraged to voice these preferences to the instructors, who will be happy to make efforts to accommodate.

What is our policy on participants that are pregnant or have other medical concerns that may prevent them from participating in labs?

For courses which include lab work, participants should understand that they will be evaluated by students who have never before performed these examinations. H&W does not recommend that participants be evaluated or act as a model for internal examinations if they are pregnant or have other medical conditions that limit examinations or vaginal penetration.

 

Vaginal examination and internal myofascial manual therapy prior to 32 weeks gestation is not the common standard of medical practice. Participants who are pregnant who wish to participate fully in the entire course including in lab must bring a clearance letter from their physician allowing them to participate in the labs is required. Clearance letters should come from the participant's OB/GYN and be on rx form or stationary.

 

Participants who are pregnant also have the option of bringing their own lab model for examination, or they have the option of working in a group of three during lab times. Course instructors will facilitate participants observing as a part of a group of three at the course event. Please understand that hands on lab time for participants observing in a group of three may be more limited.

Who Can Take a Herman & Wallace Course?

 

Herman & Wallace continuing education courses are attended mainly by physical therapists. However, we see ourselves as a resource for all health care practitioners seeking to improve patients' quality of life, and other professionals are welcome in our courses so long as the content covered in any given course that one attends is within that person's scope of practice. It is the responsibility of course registrant to check with their state boards to ensure that the content of a Herman & Wallace course that they attend is within their state-specific scope of practice

The following is a "non-exhaustive" list of practitioners who are welcome to take our courses:


Doctor of Osteopathic Medicine (DO) Doctor of Chiropractic (DC) Nurse Midwives (CNM)
Nurse Practitioners (ARNP) Occupational Therapists (OT) Occupational Therapists Assistants (OTA)
Physical Therapists (PT) Physical Therapists Assistants (PTA) Doctor of Medicine (MD)
Physicians Assistants (PA) Registered Nurses (RN)

By "non-exhaustive" we mean that these are simply the most common registrants that we see in our courses. Potential registrants who are not licensed in one of the above professions and wish to attend a given H&W course must contact their state licensing board and ask for written clarification on whether or not the content of the course they wish to attend falls within their scope of practice. Herman & Wallace will require written confirmation from a given professional's state licensing entity in order to allow a professional not listed above to attend a given course. Every state has different rules governing the scope of practice of the hundreds of types of healthcare practitioners. For this reason, Herman and & Wallace requires this written notice.

Herman & Wallace values the work of Licensed Massage Therapists (LMTs) and the place LMTs have in the healthcare industry. However, we have consulted with legal counsel, and at the advice of our legal counsel, we are not accepting registrations from LMTs at this time. If regulation of the LMT profession changes, we will revisit this policy with our legal counsel and amend our attendance policies accordingly.


Choosing a Course

How do I determine which course I should take?

The best way to determine which course to take is to review the Course Overview and Objectives on each individual course page and ask yourself what your treatment goals (in both the long and short term) are. What patient population are you targeting? All courses list the learning objectives, which will give you a lot of information about what you'll be learning at a given course.

 

Also, review the prerequisites listed on the course page. Some courses are part of a series and it is not recommended that they be taken out of order (see above regarding info on prerequisites). On the Continuing Education Courses mainpage, you can click the Experience Level tab to see courses organized by level of difficulty.

 

If you would like additional guidance on which course offering best fits your goals and target patient population, please contact us! We are here to guide you into an event that best suits your needs.

 

 

I would like to take the Pelvic Floor series. How much time should I allow between each course?

It depends.

The goal of Herman & Wallace Institute courses is to teach skills that are immediately applicable to a clinical setting. An important part of learning this skill set and preparing for certification is taking time to apply what you learned with patients in a clinical setting.

Some participants, therefore, choose to leave several months between PF1 and their next course. Some, however, choose to condense their coursework over a shorter period of time. Much depends on the participants individual goals, availability and learning style.

I previously attended the Pregnancy and Postpartum course before the Pregnancy Series was created. Which course can/should I take?

Beginning in 2013, the Institute began offering three courses related to the pregnant and postpartum patient. These courses are:

Care of the Pregnant Patient
Care of the Postpartum Patient
Peripartum Special Topics

This continuing education series is designed as three separate two-day classes designed to give the learner a broad knowledge base of issues encountered in physical therapy during the pregnancy and postpartum periods. There is no prerequisite for any of the courses, however, it is recommended that the participant have experience and at least one course in pregnancy and post-partum issues prior to taking the “special topics” course.

If you previously attended the Pregnancy and Postpartum course, you may take either the PREG course or the POST course (as they both include new information) or you make take the Special Topics course.


Prerequisites and Required Readings

Do I need to buy "Gray's Anatomy for Students" if I have an alternative anatomy textbook?

If you would prefer to not purchase Gray's Anatomy for Students, please contact us and a member of our team will explain the options for waiving this requirement.

Where can I find information about Required Readings for a course in which I am interested?

You can find information about Required Readings on the "Description" tab of any course, under the Required Readings heading.

Where can I find information about Prerequisites for a course in which I am interested?

You can find information about Prerequisite requirements on the "Description" tab of any course, under the Prerequisite heading.

Which courses should I complete before taking the Pelvic Floor Series Capstone?

The Pelvic Floor Series Capstone is the advanced course of the Pelvic Floor series and is designed to build on the skills learned in Pelvic Floor Levels 1, 2A, and 2B The course assumes a working knowledge and anatomical understanding of material presented in Pelvic Floor Levels 1, 2A, and 2B, and it will build from that knowledge. Please take time to review those course manuals before attending.

Do I have to take Pelvic Floor Level 2A before Level 2B?

No. Pelvic Floor Level 2A and Pelvic Floor Level 2B can be taken in any order.

 

These two courses were once part of a single course, called PF2 that was broken into two parts to accommodate the amount of information presented. Participants may therefore taken these courses in either order.

 

Pelvic Floor Level 1 is a pre-requisite for both Levels 2A and 2B


Registering for a Course

There are no events scheduled for the course I want to take. When will this course will be available?

We post course events as they are confirmed and on contract. If you do not see a confirmed date for a coure you've been wanting to take, we may be waiting for a contract to come back, or are actively seeking site hosts for a given offering. (Consider contacting us about hosting an event in your area!) We'd be happy to let you know the status of any events which are in the works but not yet posted on our site.

 

You may also want to sign up for our newsletter in order to receive our schedule announcements and updates.

How do I know how much a course costs?

Course prices are listed on several pages on our site. The Continuing Education Coures page lists all of our current course offerings. Click on any course to see course prices, along with schedule breakdown, objectives, pre-requisites and special considerations, and a list of all of the available scheduled events.

 

We offer discounts for a number of instances and scenarios, please feel free to contact us for info regarding available discounts.

I would like to save money on my hotel room by sharing a room with someone else in the course. How can I contact them?

Herman & Wallace provides a course roster to participants for this very purpose, although these rosters are not always distributed before participants have made hotel reservations. You can always contact the institute, and we can forward your inquiry about hotel sharing to the other course participants .

When I will receive my confirmation after registering?

Once you complete your course registration, you will receive your confirmation, sent to your registered email, within minutes. In keeping with our committment to being GREEN, no confirmation will be sent by via snail mail.

Do I need to call the Institute to double-check a course's availability?

No

If a course is full, you will not be able to register online. The registration link will be disabled and SOLD OUT will appear prominently next to the course title.

If the course is not listed as SOLD OUT on the website, there are still seats available.

How do I get information about hotel suggestions, driving directions, parking at the course, and other logistics?

This information will be in your confirmation letter. Once we process your registration, we will email you your confirmation letter (we will not send anything via snail mail). The letter will contain the exact start and stop times of the course, directions to the course site and all other pertinent travel and lodging information. Although we try and negotiate group discounts, arrange shuttles, or at least find hotels to reccommend for all our courses, please understand that this is not always possible. In the case that we are unable to make a hotel suggestion, we recommend using hotels.com or a similar site. We are always happy to help you to the best of our ability

Does my registration fee cover travel and lodging?

It is up to participants to coordinate their own travel and lodging arrangements. For each coures, the Institue recommends one or several nearby hotels. When available we also negotiate group discounts at hotels and complimentary shuttle service from the hotel to the course. This information will be laid out in detail in your confirmation letter.

How do I know if the course is full?

If a course no longer has any open seats, the course's SOLD OUT status will be clearly displayed on the continuing education courses page. If there is no mention of a course being full, then the course is still open and seats are available.

Is there a waiting list for courses that are full?

Yes. It is not uncommon for participants to cancel their registrations due to sudden illness, family emergency, or other unseen life events. We are happy to keep your name on the wait list if the course is full, in the hopes that a space may become available.


Paying for a Registration

How can I pay for my course registration?

Registrations are first come, first served. There are three methods for registering for a H&W course:

 

1. The fastest and easiest way to complete the process is to register and pay online. We accept Visa, Mastercard and Discover. All course-event pages have a big yellow Register button. Click this to begin your registration process and fill in your information.

2. Registrants may also call us at (646) 355-8777 and complete the registration process over the phone. Our offices are open Mon-Fri from 9 AM to 5 PM PST.

3. Registrants may also pay by check via mail. In order to register in this manner, registrants MUST contact us (via phone, email, or web submission form) and request an invoice for the course that they wish to attend. On the course-event page, under the Register button, there is a button to "Request Invoice for this Course". You MUST receive an invoice from us with a confirmation number on it in order to be ensured a seat in the course.

 

Checks sent to us without a corresponding invoice will be automatically deposited, but this deposit does NOT guarantee a registrant's seat in a course. For complete details on paying and registering, see our terms and conditions of attendance.

Checks for open invoices may be sent to the Institute should be addressed to:

Herman & Wallace
113 Cherry St #71393
Seattle, WA 98104

 

I need to pay by check in mail, how do I do this?

We accept mailed checks to pay for registrations for which the registrant has received an invoice. In order to register via mailed check, registrants MUST contact us (via phone, email, or web submission form) and request an invoice for the course that they wish to attend. On the course-event page, under the Register button, there is a button to "Request Invoice for this Course". You MUST receive an invoice from us with a confirmation number on it in order to be ensured a seat in the course.

 

Checks sent to us without a corresponding invoice will be automatically deposited, but this deposit does NOT guarantee a registrant's seat in a course. For complete details on paying and registering, see our terms and conditions of attendance.

Checks for open invoices may be sent to the Institute should be addressed to:

Herman & Wallace
113 Cherry St #71393
Seattle, WA 98104

 


Discounts

I've already paid for a course, can I still have my discount?

Unfortunately we are NOT able to offer "retroactive" discounts. If you are eligible for a discount, please contact us before you sign up!

Do we offer a Student Discount?

Yes.

We extend a 10% discount off the registration for each course to students enrolled in a PT or OT program at an accredited institution. This discount applies only to non-licensed students who are working towards their PT license at the time of registration. This discount does not extend to doctoral students or other already-licensed therapists seeking additional degrees.

 

To get this discount when checking out online, use the code 2020Student. (Note, this code is only valid for non-licensed students. The H&W admin team will verify that registrants signed up with this code are, indeed, current students prior to their attendance of the course).

 

For more information, visit our discounts page.

Is there a discount for signing up for multiple courses at the same time?

Yes.

For three or more courses, we can offer 10% off the regular price of registration.  However, this discount only applies to those that wish to pay for three or more courses at once. Registration and payment must be received at the same time in one check or one envelope with multiple checks.

If you would like to register for multiple courses for a discount, please contact us so that we may send you an invoice and detailed price breakdown.

For more information on this discount or other discounts that we offer, visit our discounts page.

I completed the JTA Survey, how do I get my $50 Discount?

First off, thanks for completing our survey! We were thrilled to see over 400 people respond. This data is crucial for our creation of our PTPC exam and we so appreciate your input!

If you would like to use your $50 discount for a product or course registration, please Contact Us and we'll take care of you.

You can also visit our discounts page for more information on the discounts we offer.

Do we offer a discount for a group of participants registering as a group?

Yes.

We offer a 10% discount for three or more participants that register as a group. For six or more participants, Contact Us in order to be invoiced properly. We will ONLY extend this discount to registrations that are received at the same time. Select "Register as a Group" when completing your online registration. It is not possible to receive this discount if registrants send in their forms or online registrations at different times.

For more information on this discount and the other discounts that we offer, visit our discounts page.


Cancelations and Refunds

I registered for course A at full price, and I have credit with H&W from a previous cancelation of course B, but I forgot to ask that this credit be applied to my registration for course A, can HW refund me for the amount of my credit?

Unfortunately not. Your credit from course B will remain on your account, and will remain valid until it's expiration date according to our terms and conditions of attendance, but we cannot refund you the amount of your credit "as if" you had applied it toward your registration fee for course A. Our cancelation and transfer policies are some of the most lenient in the industry, and it takes significant registrant service resources to keep all of our cancelations and credits organized across the thousands of registrations we process each year. Offering refunds in this manner would negatively impact the quality and value of service we are presently able to provide.

 

If you have a credit with us, and you'd like to apply it towards a registration in an upcoming course, contact us prior to registering so we can create an customized invoice for the proper amount.

I have registered and paid for a course, but now I need to cancel, what are my options?

If you registered for the course less than 60 days ago AND the course is more than 30 days away, you can cancel your registration and receive a refund, less a $75 administrative fee, OR you can cancel your registration and transfer to another course at no financial penalty.

If you registered more than 60 days ago, OR the course is less than 30 days away, you are no longer eligible for a refund, but you can still transfer to another course or convert your registration fees to future-course credit at no financial penalty.

For detailed information on the cancelation and refund policy, see the relevant section of our terms and conditions of attendance.

Where can I find the terms and conditions of attendance?

Important information about participation, cancellations, refunds, transfers, continuing education relicensure requirements, and eligible attendees can be found here in our terms and condition of attendance.


What to Expect the Day of the Course

How do I get checked in at the course?

When you arrive at the course location (you can find the information on how to find the room in the Location/Lodging tab on the Course-Event page where you completed your registration and downloaded the prereadings), there will be a table to check in. Please sign the Sign In sheet, and grab a manual and a name tag. A representative at H&W will be checking the Sign In sheet against the roster to make sure everyone is there so they can alert the admin team if anyone is missing. Please be sure to sign in! 

 

We invite you to include your name as well as your preferred gender pronouns on your name tag. 

Why Include Gender Pronouns on My Name Tag? 

At H&W courses, we strive to provide an inclusive and supportive learning environment to all participants. We invite participants to list the gender pronouns by which they prefer to be addressed on their name tags.  

Often, people make assumptions about someone's gender based on that person’s appearance or name. These assumptions aren’t always correct. Additionally, the act of making an assumption sends the message that people have to look a certain way to demonstrate their gender. Using someone’s correct personal pronouns is a way to respect them and create an inclusive environment, just as using a person’s name can be a way to respect them. We invite you to help foster an environment of mutual respect by listing your pronoun on your name tag and observing the preferred pronouns of others. 

I have never taken a Herman & Wallace Pelvic Floor series course before. What can I expect in courses that include internal lab work?

Many H&W courses, including the Pelvic Floor Series, include hands-on lab work in which participants will be trained to perform pelvic floor muscle examinations. After an introduction to pelvic floor anatomy, the rationale, indications and contraindications of internal examination will be reviewed. Pelvic floor lab work includes external genitalia identification, palpation externally of pelvic floor muscles and surface anatomy, digital vaginal or rectal palpation of the pelvic floor muscles and pelvic floor muscle testing/pelvic prolapse evaluations.

Labs will take place in a large open room with an instructor to participant ratio of 1:10. During lab time, participants will be asked to work in pairs, taking turns acting as both "models" and evaluators. No one participant will be required to partner with any other one participant during labs. Privacy screens are not a part of lab room set up, and sheets are provided for privacy draping. Instructors and lab technicians will make their way around the room to offer guidance and answer any questions.

H&W welcomes all professionals who are appropriately licensed at our courses. Being born with a vagina is not a prerequisite for attending or participating fully in our courses which cover internal vaginal exam, nor is being born with male genitalia a prerequisite for attending a course which covers examination of those with male anatomy. H&W also recognizes and affirms trans and non-binary participants and strives to foster an inclusive environment which welcomes all appropriately licensed professionals.

Participants who are pregnant, have medical considerations or for any other reason choose not to participate in labs as a model are able to act as an observer in group of three participants. Those who opt out may not have the opportunity to complete all the lab activities, though they will be able to observe. (The lab time is allocated for groups of two so there may be little time for a third in the group to learn all the techniques instructed.)

How do I find the course location?

Check the Location/Lodging tab of the course page.

 

This tab contains information on:

  • The address, building, and room number of the course
  • The address of the recommended lodging
  • Directions from the recommended lodging to the course location
  • The nearest airport

Will I have to pay extra for my course manual?

No. Unlike some continuing education seminars, there is no additional charge to participants for the course manual. A printed manual in a 3-ring binder is included in the cost of registration.

What should I wear to the course?

Participants are encouarged to wear loose-fitting, comfortable clothes to our courses. For courses with internal lab work, a flowy skirt for women is recommended.


Bringing a Model

When is one required to bring a model to the course?

H&W welcomes all who are appropriately licensed to attend our courses. A model is not required in order to attend a H&W course or participate in lab time.

 

For those participants who are pregnant or have medical concerns regarding participating in internal labs, it is an option to bring a person to act as a model at the course. Models may only be present during lab time. If this is not an option, participants will have the option to work in groups of three during lab time.

 

Who is permitted to act as a model?

In the past, some registrants have inquired as to whether they may bring patients to act as models, particularly in the Male PF course. This practice, however, is not permissible. The liability insurance held by our instructors for these courses licenses them to teach, not treat during course times. It is, therefore, an uninsured liability to have patients act as models during course labs.

Additionally, if a therapist wishes to act as a model and wishes to be present in the course during non-lab times, the therapist must be a paying, registered participant. 

Will there be Male models for the labs in the Male Pelvic Floor course?

At this time, we do not have male models during labs in this course. In previous classes we have been fortunate to have male participants who have been gracious models, though this is at the discretion of the male participant and is by no means a certainty. The course also includes video footage of assessment and treatment of the male patient. Female participants to this course are welcome to bring a partner or other male during lab times if they are interested - provided that this individual is not a patient.


Hosting a H&W Course

What are my options for hosting a course?

There are two ways to host a Herman & Wallace course at your facility.

 

The first is doing a public course. Public courses are usually held at sites that can accommodate around 30-40 participants. For a public course, the Institute handles all marketing and promotion of the event, collects all registrations and monies, and take care of things like shipping all supplies to the facility, making sure the manual and paperwork are made and delivered to the site, etc. and your site provides the space. Onsite, there is a host contact person, who job it is to set up the room, accept shipments of supplies, buy groceries (which the Institute reimburses for) etc.

 

 

The second option is to do a private course - for those sites that wish to host a smaller event exclusively for in-house therapists. For private events, the Institute does not market the course or put registrations on our website, and the site pays a flat fee to the Institute. The rate for private courses varies based on a number of factors, and we are happy to provide you with a quote for private events at your site.

 

Those interested in hosting private or public events should Contact Us through the Host a Course page.

When should I contact the Institute with my interest in hosting?

We typically plan our schedule for next year in the spring and summer of the previous year. Meaning, if you would like to host a public event in a given year, it is best to contact us in the year prior (for the difference between public and private events, please see "What are my options for hosting a course?").

 

For private events, we have much more flexibility and are able to accommodate more last-minute requests.

What perks are there for site hosts?

We offer free spots to therapists on site in exchange for hosting a public course. (For the difference between public and private courses, see "What are my options for hosting a course?".) Opportunities to lab assist are also available to more experienced therapists at host sites, as a group discounts for additional participants from onsite.

Do I have to pay to bring a course to my facility?

It depends

There are two ways to host a course. The first is hosting a public course. Public courses are usually held at sites that can accommodate about 40 participants. For a public course, the Institute would handle all marketing and promotion of the event, collect all registrations and monies, and pay the costs for food, manuals, biofeedback and disposable equipment, instructor travel and payments, etc.

There is no charge from the Institute for hosting a public course. Likewise, the Institute does not pay for the room rental at hosting sites - as our hosts are those with a vested interest in educating their on site staff so they "trade" the space for comped spots (one free spot for a course with 12 or more paying participants, two free spots for courses with more than 20). Typically, we offer these comped spots in lieu of paying a fee to use the facility, which makes it a win-win for the locations with on-site staff they wish to train.

The second option is to do a private course - for those sites that wish to host a smaller event exclusively for in house therapists. For private events, the Institute does not market the course or put registrations on our website, and the site pays a flat fee to the Institute.

I would like to host a course at my facility. What do I do?

If you would like to host a Herman & Wallace course at your site, please fill out this form and email to the address on the form.

For our records, we strongly preferred emailed documents over mail or fax (it's also more GREEN!)


Lab Assisting

When does credit earned by serving as lab technician expire?

Credit earned by serving as a lab technician at a Herman & Wallace course is valid for 2 years from the date it was earned. The date the credit was earned is day after the final date of the course at which the person served as a lab technician.

If a lab technician wishes to use this credit to register for a future course, that future course must have a start date within 2 years of the date that the lab technician credit was earned. If a lab technician wishes to use this credit for downloadable products or job board posts, those purchases must be made within 2 years of earning the credit. If a technician wishes to use this credit for a PRPC application fee or exam administration fee, the lab technician must submit this PRPC application within 2 years of having earned the credit.

I would like to be a lab technician at a course, whom do I contact?

We are always looking for experienced therapists to assist our primary instructors at our courses, which is a great opportunity to earn CEUs, course credit, and knowledge and skills. Acting as a lab tech is also an excellent way for those interested in teaching someday to gain experience. 

If you would like to assist at one of our courses, please complete this form and email it along with a recent copy of your CV to the Institute admin using the address on the form. We do not accept inquiries via snail mail or fax.

Can I act as a lab technician in order to take a course I have not previously completed?

Generally, no. Lab technicians are experiened therapists who assist the instructor in guiding participants through labs as they learn techniques and concepts for the first time. We are not seeking lab techs who are inexperienced and for whom the concepts will be new, as they will not be able to assist the instructors in this manner.

I want to join the Institute teaching faculty someday. Should I lab assist to get experience?

Yes! Acting as a lab technician is one component of the requirements to join the H&W faculty. In order to apply to join the faculty, the applicant must have acted as a lab tech at a minimum of two courses per year for the last two years. H&W will check our records to verify the applicant received majority positive eval scores from participants and favorable reviews from instructing faculty.

In addition, applicant’s CV must demonstrate that the applicant possess:
  • An active Physical Therapy license
  • 5+ years experience providing direct pelvic patient care, and a minimum of 2,000 hours total spent providing direct pelvic patient care. Pelvic patient care includes hours spent on direct patient care related to conditions of pelvic pain, pelvic girdle dysfunction, conditions of bowel, bladder, and sexual dysfunction that relate, in whole or in part, to the health and function of pelvic structures and the pelvic floor. Other conditions that qualify as direct pelvic patient care may include dysfunctions of the abdomen, thoracolumbar spine, or the lumbo-pelvic-hip complex. These hours can include care for pediatric, adolescent, adult, and aged patients of any gender.
  • An active PRPC (Pelvic Rehabilitation Practitioner Certification) or plans to obtain PRPC within one year of applying. H&W may also consider the WCS (Women’s Health Clinical Specialty) as evidence of commitment to excellence in this field. Therapists who wish to apply but have not earned either the PRPC or WCS certifications must have 10+ years experience providing direct pelvic patient care.
  • Completion of the entire Pelvic Floor series (Level 1, 2A, 2B and Capstone), or completion of PF1, 2A, 2B and PF3 if completed prior to 2016 or PF1, PF2, and PF3 if completed prior to 2008.

 


Online Courses

How does an online course work?

Herman & Wallace partners with Medbridge Education to host our online course content. You can either pay for each individual course or take out an annual subscription to Medbridge's entire course library! If you are interested in an annual subscription, Contact Us about possible discounts.

To learn more about how Medbridge Online Courses work, click here.

How long will I have access to the course after purchase?

After you purchase an online course, you will be able to access it for one year.

Are the courses approved in my state?

Our partner in producing online courses, Medbridge, strives to gain approval for courses in all states.

To check the status of approval for a specific course, please preview the course of interest in the course list. Once you have selected the course to view more details, you will find a “State Approval” map at the bottom of the page. You may then view a list of approved states and download the approval statements for that particular course.

Approvals vary by course, but all courses are currently accepted or are pending approval in the following states:

Alaska (AK), Arizona (AZ), California (CA), Colorado (CO), Connecticut (CT), District of Columbia (DC), Delaware (DE), Georgia (GA), Hawaii (HI), Idaho (ID), Indiana (IN), Iowa (IA), Maine (ME), Massachusetts (MA), Michigan (MI), Missouri (MO), Mississippi (MS), Montana (MT), North Carolina (NC), North Dakota (ND), Nebraska (NE), New Hampshire (NH), Oklahoma (OK), Oregon (OR), Pennsylvania (PA), Rhode Island (RI), South Carolina (SC), South Dakota (SD), Utah (UT), Vermont (VT), Washington (WA), Wisconsin (WI), Wyoming (WY), Virginia (VA)

State approval information for each online course is displayed on course page on Medbridge's website.

When do I get my course certificate?

You will receive your certificate upon the completion of your course. Once you complete the full course, you will be requested to fill out a short feedback form. You will then be able to download and save or print your certificate.

Do I have to take the course in one sitting?

No, you may take the course at your own pace. The modular format allows you to easily watch a 30 minute video and complete a module, so you can easily watch a module when you have a spare minute, such as on your lunch break. When you pause your course, our system will save where you left off. You may continue the course from that point the next time you login.

Do I need to watch the courses at a particular time?

No, you do not need to be online at a particular time to watch your online course. When you purchase a course, it will be available in your account for 90 days. You may login to the website at any time to take the course.


Teachable

What is teachable?

Teachable is the platform we have selected to transition some of our curriculum to a remote delivery model. With the outbreak of COVID-19, we are creating new methods to educate our registrants. Registrants in a remote, or  hybrid, course will use teachable to:

  • Watch recorded video - learn terminology and foundational concepts prior to the live component of your course
  • Download course manuals and handouts - the same content we print in our manuals at in-person courses
  • Access information on joining a remote course via Zoom - live real-time lectures from our expert faculty, from the safety of your home
  • Submit a post-test - assess your learning
  • Complete a course evaluation - let us know what you thought of the course
  • Download a course certificate - Track your continuing education hours

Do I need to create a teachable account before I register for a given course?

No, you will not need a teachable account to register for any of our courses.

How do I log into Teachable?

If you already have a myteachable account (if for example, you have already taken a course hosted on teachable at another "school"), you have the option of using your existing myteachable account to access Herman & Wallace on teachable (recommended) or creating another account on teachable with a different email address specifically to access Herman & Wallace courses on teachable (not recommended if you already have a myteachable account). Those with an existing teachable account should log in to Herman & Wallace's teachable school here.

 

If you do not yet have a myteachable account, you can create an account on Herman & Wallace's teachable school here, and you can elect whether or not you wish to designate this new account as a myteachable account. This is totally optional, but it is free and allows you to track all of your progress across multiple teachable schools in one place.

 

Those with a Herman & Wallace teachable account, but not a myteachable account, may login here

What should I do if I have log in trouble?

1. Ensure you are using the correct email address

If you receive an “invalid email or password” error message when attempting to log in, ensure you are using the correct email address. This is the email address at which you were first invited to teachable (unless you elected to change your email address after having created your account). We typically send out initial teachable invitations to the email address registrants used while registering for the course in question.

 

2. Try an Alternative Email Address

Check your email inboxes for sign up confirmations or purchase receipts to help determine which email address is associated with your account.

 

3. Check for Multiple Accounts

Sometimes, students are not aware that they have created multiple accounts in a school, using different email addresses. If you are able to successfully log in but are unable to locate or access your course, then you may have multiple accounts in the school. Since you’ll only be able to access your course by logging into the account that was used to purchase or enroll in the course, ensure that you are logging into the correct account. If you’re unsure if you’ve created multiple accounts, contact us.

 

4. Reset Your Password

You may be experiencing login issues due to an outdated or invalid password, in which case you may wish to reset your password entirely. To reset your password, complete the following steps:

**In the login screen, click Forgot Password?

**Enter your email address into the Email Address field and then click Send Me Instructions.

**If you have an account in the school, then you’ll receive a notification indicating that reset instructions have been sent to the email address you specified:

**Be sure to check your spam or promotions folders if you do not see the reset password email in your inbox.

**If you do not have an account in the school associated with that email address, then you’ll receive an error message that indicates that your email address is not associated with an account in the school.

**If you do not have an account in this school, this indicates that you used another email address to register for the school. If you believe this to be an error, please contact the school owner directly.

 

5. Try an Alternative Browser or Device

We recommend using the most up-to-date versions of Google Chrome or Mozilla Firefox to log in and access your course. If you are using an alternative browser, try logging in to your course using one of these recommended browsers.

If you are still unable to log in, try using a different device. For example, if you are using a mobile device (e.g. iPhone, iPad, tablet, etc.), try switching to a desktop computer or laptop.

 

6. Clear Your Cache

Many login issues are browser-related, which is why we recommend that you clear your browser’s cache if you experience issues logging in to your course. When you browse websites online, web browsers store, or “cache,” website data (like images and scripts) as a way to improve your experience. Clearing your web browser’s cache removes these stored assets, and this may help resolve issues with logging in to your course.

 

7. Contact Us

If you're still unable to log in or access your course, please contact us. The team at Herman & Wallace can check the status of your account, including enrollments and purchases.

When will I get access to the video lectures, manual files, and other materials I need to view or complete prior to the live component of the course?

For courses with a lot of video lectures (8+ hours), we aim to give registrants access to that content in teachable approximately 14 days before the start of the in-person component of the course. For courses with less than 2 hours of video lecture, we aim to have that content available in teachable 4 days prior to the start of the 

Why can't I have access to my course in teachable sooner? I am already registered, and I would like to get started learning!

We love the enthusiasm! Our faculty members and curriculum development team have decided that we value the recency of having our registrant view any recorded lectures within the immediate days leading up to the live component of any course (be it remote or in-person). We don't want folks watching videos lecture in June, and taking the in-person component of the course in September. For courses with many hours (7+) of video lecture content, we determined that enrolling students in the teachable course 14 days prior to the start of any live course struck an appropriate balance between our goal of recency at Herman & Wallace, and giving registrants enough time and flexibility

How do I navigate through my course in Teachable?

After you log in to Teachable, click on the course you wish to access.

The next step is getting started with the viewing and completing sections of content. You have 2 different ways to get your course work started.

1. Click “Start next section”  

2. Click the “Start” button

Once you finish your first section, you will need to click on the box at the top of the scree that say “Click here to mark this section as “complete” and proceed to the next section”.

If you would like to go back and re-view the previous section, please click the “Previous Lecture” button at the top of the page.

You will always need to finish and mark as complete the section before moving onto the next section. This is required in order to proceed to the next section.

If your course involves a Zoom meeting, you will not be able to access the Zoom URLS (which you need to join the meeting) until you have competed 100% of the prior sections. If you need to view 4 hours of lecture prior to your Zoom meeting, and you Zoom meeting starts in 2 hours from now, you will not be able to access those URLs. Make sure you finish all required video lectures and readings before the scheduled start time of your Zoom sessions.

After you work your way through the entire course, you will be directed to take a post-test and a course evaluation. Once both of those are complete, your course certificate will become available for download. At this point you are 100% done with the course!!! Feel free to download and save your course certificate for printing. You download the course certificate by pressing the gray download link below your certificate.

Additional Resources if you have further questions:

Teachable resource on navigating and viewing course content

I am getting a "Section Content Locked" message when I attempt to view a Teachable section, how can I "unlock" this content?

You are getting this message because you have not "marked as complete" 100% of the sections prior to the section you are attempting to access. You need to "mark as complete" each previous section prior to moving on to the next lecture. For sections containing video lecture, you need to view over 90% of each video.

Because you are earning continuing education credit for taking this course, including video lectures on teachable, we are requiring that video lecture be viewed in their entirety prior to moving on to the next section. Without this requirement, we would have no way of verifying that our registrant did indeed view a whole lecture, and the video lectures would become functionally optional, which is not our goal.

How do I know if I have marked a Teachable section as complete?

Once you have marked a section as complete, a small check icon will appear to the left of the section title on the curriculum navigation screen of the course.

 

If you see a semi-circle next to a section title on the curriculum navigation screen, that means you have viewed and/or partially completed the section, but not marked it as complete. Remember, you need to mark every section as complete in order to view the subsequent sections.

Can I download content from teachable?

We typically provide manual files for download via teachable. These comprise of pdfs of documents, powerpoint slides, and other "printed" media files. Often, these files are the same as what we would have printed and distributed at an in-person version of the course.

 

We do not allow lecture video to be downloaded from teachable at this time.

 

How do I get my CEU Certificate?

After you marked as complete 100% of the lectures in your course, including "marking as complete" the course evaluation, you can access your certificate of completion. 

Once you mark 100% of the lectures as complete, your course certificate will appear. Under your course certificate is a "Download" button, press this button and you can download your course certificate and save it to your computer, and print it if you wish.

If you need to access your course certificate again after you exit out of the course. Just log back into your teachable account, click on the desired course, go to course curriculum in the sidebar, click on the Evaluation (note. You do not need to fill it out again) Simply press complete and continue again and your course certificate will automatically pop up for you. 

How can I get my CEU Certificate after I have completed my course, but I logged out of teachable without downloading it?

  1. Log into your Teachable account at hermanwallace.teachable.com,
  2. Click on the course for which you need the certificate.
  3. Make sure you have marked each section of your course as complete or you will not have access to your certificate. 
  4. Click on “Certificate” in the left-hand navigation menu.
  5. Your certificate will pop up and at this point you are free to download or print it.