(646) 355-8777

Frequently Asked Questions

Questions about Continuing Education Courses

Questions about Pelvic Rehabilitation Practitioner Certification (PRPC)

Other Questions


Getting Started in Pelvic Rehabilitation

I have no experience treating pelvic rehabilitation patients, but I'd like to begin, how can I get started?

You have come to the right place!

 

Many therapists who are just getting started with pelvic rehab take our most popular course, Pelvic Floor Level 1. This course is designed to instruct in immediately-applicable clinical skills of evaluating and treating pelvic floor dysfunction, inclusive of internal pelvic floor evaluations, using biofeedback and external palpation. It is highly recommended for the therapist who wants to begin seeing patients with uro-gynecologic pain conditions and incontinence. This thorough introductory course was created so that, upon completion of the course, participants can begin to treat a patient with pelvic floor issues the next day, using the skills learned at the course.

 

Beyond the Pelvic Floor 1, we offer a number of Beginning Level courses (courses with no pre-requisites) that cover a vast array of topics and target patient populations.

 

If you would like additional guidance on which course offering best fits your goals and target patient population, please contact us! We are here to guide you into an event that best suits your needs.


Participation and Eligibility

Will my menstrual period interfere with participation in the internal lab work?

No. If while attending a course you are on your menstrual period, we supply Softcups at our courses which will allow you to participate in full at the course.

If you still prefer not to be a model during labs, you may choose to opt out. 

 

If you would like more information on the provided products, you may visit the link here: http://softcup.com/ 

 

Can I take a course with prerequisites if I have not taken the pre-requisite course?

Our courses are categorized as Beginner, Intermediate or Advanced. A beginner-level course is one that can be taken without any prior coursework. An intermediate-level course has one course that we recommended completing prior to attending. An advanced-level course has two or more courses that we recommend completing prior to attending. If a course is Intermediate or Advanced, we will list the recommended pre-requisite course on the course description page.

 

Our goal is that all participants take the course that best fits their experience level and goals. The optimal course experience is attending one that is neither too basic, nor too advanced for the participating therapist. We understand that knowledge and skills can be gained outside of courses, so if you wish to take a course with a prerequisite without taking the introductory level, we recommdend reviewing the listed of objectives of all prerequisite courses and honestly asking yourself "Do I feel confident that I can meet these objectives?" If the answer is yes, it is appropriate to register for the Intermediate or Advanced course. If the answer is "no", we encourage first satisfying the pre-requisites.

I am a massage therapist. Can I attend a course?

As always, ​it is the responsibility of a course participant to guarantee that they are legally able to conduct the techniques taught in a Herman & Wallace course prior to participating. Herman & Wallace values the place Licensed Massage Therapists (LMTs) have in the healthcare industry. However, we have consulted with legal counsel, and at the advice of our legal counsel, we are not accepting registrations from LMTs at this time. If regulation of the LMT profession changes, we will revisit this policy with our legal counsel and amend our attendance policies accordingly.

What is our policy on men participating in courses that include internal lab work?

The Herman & Wallace Institute welcomes all professionals who are appropriately licensed at our courses. Being born with a vagina and other female anatomy is not a prerequisite for attending or participating fully in our courses. This includes male therapists, as well as female therapists who do not have a vagina, or those who identify with another or no gender. H&W does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran

 

Some of our courses include labwork in which participants work in partners to practice internal vaginal examination. During these labs, no participant will be required to partner with any other one participnt.  Male participants who want to be assured of having a lab partner, therefore, may wish to bring a lab model, similar to those participants who cannot participate fully in labs because they are pregnant or have another medical consideration. This is not required, as requiring one gender to bring a model and not another is a discriminatory practice.

 

Participants who are uncomfortable partnering with a male participant, or who wish to work in another part of the room for additional modesty, are encouraged to voice these preferances to the instructors, who will be happy to make efforts to accommodate.

What is our policy on participants that are pregnant or have other medical concerns that may prevent them from participating in labs?

Pregnancy policy: We do not recommend that participants be evaluated or act as a model for internal examinations if they are pregnant or have other medical conditions that limit examinations or vaginal penetration. To insure your participation is not medically contraindicated or high-risk, we require a doctor or midwife approval letter if you are pregnant and wish to fully participate. Please keep in mind that you will be evaluated by students who have never before performed these examinations. A release of liability for the lab and a medical release note (approval letter from your OB/GYN on rx form or stationary) will, therefore, be required for internal lab participation. Another option is for participants to bring a lab “stand in” - someone who would potentially be evaluated by anyone in the course. The stand-in model should realize that she is not coming to be evaluated solely by the participant she accompanies. The lab schedule will be issued to those who bring a stand- in models, as models will be allowed in the course only during labs do not attend the entire class. We realize it may be difficult to find someone to act as a model. Because we want and encourage participation in our courses, we are willing to help registrants that are pregnant or have medical concerns find an option that will allow them to maximize their continuing education experience with the Institute. Please contact the Institute if you need assistance making arrangements. In the case that a participant is unable to find a model, she may work in groups of three during lab time. Please understand, however, that hands on lab time for these participants may be more limited.

Who Can Take a Herman & Wallace Course?

 

Herman & Wallace continuing education courses are attended mainly by physical therapists. However, we see ourselves as a resource for all health care practitioners seeking to improve patients' quality of life, and other professionals are welcome in our courses so long as the content covered in any given course that ones attends is within that person's scope of practice. It is the responsibility of course registrants to check with their state boards to ensure that the content of a Herman & Wallace course that they attend is within their state-specific scope of practice

The following is a "non-exhaustive" list of practitioners who are welcome to take our courses:


Doctor of Osteopathic Medicine (DO) Doctor of Chiropractic (DC) Nurse Midwives (CNM)
Nurse Practitioners (ARNP) Occupational Therapists (OT) Occupational Therapists Assistants (OTA)
Physical Therapists (PT) Physical Therapists Assistants (PTA) Doctor of Medicine (MD)
Physicians Assistants (PA) Registered Nurses (RN)

By "non-exhaustive" we mean that these are simply the most common registrants that we see in our courses. Potential registrants who are not licensed in one of the above professions and wish to attend a given H&W course must contact their state licensing board and ask for written clarification on whether or not the content of the course they wish to attend falls within their scope of practice. Herman & Wallace will require written confirmation from a given professional's state licensing entity in order to allow a professional not listed above to attend a given course. Every state has different rules governing the scope of practice of the hundreds of types of healthcare practitioners. For this reason, Herman and & Wallace requires this written notice.

Herman & Wallace values the work of Licensed Massage Therapists (LMTs) and the place LMTs have in the heathcare industry. However, we have consulted with legal counsel, and at the advice of our legal counsel, we are not accepting registrations from LMTs at this time. If regulation of the LMT profession changes, we will revisit this policy with our legal counsel and amend our attendance policies accordingly.


Choosing a Course

How do I determine which course I should take?

The best way to determine which course to take is to review the Course Overview and Objectives on each individual course page and ask yourself what your treatment goals (in both the long and short term) are. What patient population are you targeting? All courses list the learning objectives, which will give you a lot of information about what you'll be learning at a given course.

 

Also, review the prerequisites listed on the course page. Some courses are part of a series and it is not recommended that they be taken out of order (see above regarding info on prerequisites). On the Continuing Education Courses mainpage, you can click the Experience Level tab to see courses organized by level of difficulty.

 

If you would like additional guidance on which course offering best fits your goals and target patient population, please contact us! We are here to guide you into an event that best suits your needs.

 

 

I would like to take the Pelvic Floor series. How much time should I allow between each course?

It depends.

The goal of Herman & Wallace Institute courses is to teach skills that are immediately applicable to a clincial setting. An important part of learning this skill set and preparing for certification is taking time to apply what you learned with patients in a clinical setting.

Some participants, therefore, choose to leave several months between PF1 and their next course. Some, however, choose to condense their coursework over a shorter period of time. Much depends on the participants individual goals, availabilty and learning style.

I previously attended the Pregnancy and Postpartum course before the Pregnancy Series was created. Which course can/should I take?

Beginning in 2013, the Institute began offering three courses related to the pregnant and postpartum patient. These courses are:

Care of the Pregnant Patient
Care of the Postpartum Patient
Peripartum Special Topics

This continuing education series is designed as three separate two-day classes designed to give the learner a broad knowledge base of issues encountered in physical therapy during the pregnancy and postpartum periods. There is no prerequisite for any of the courses, however, it is recommended that the participant have experience and at least one course in pregnancy and post-partum issues prior to taking the “special topics” course.

If you previously attended the Pregnancy and Postpartum course, you may take either the PREG course or the POST course (as they both include new information) or you make take the Special Topics course.


Prerequisites and Required Readings

Do I need to buy "Gray's Anatomy for Students" if I have an alternative anatomy textbook?

If you would prefer to not purchase Gray's Anatomy for Students, please contact us and a member of our team will explain the options for waiving this requirement.

Where can I find information about Required Readings for a course in which I am interested?

You can find information about Required Readings on the "Description" tab of any course, under the Required Readings heading.

Where can I find information about Prerequisites for a course in which I am interested?

You can find information about Prerequisite requirements on the "Description" tab of any course, under the Prerequisite heading.

Which courses should I complete before taking the Pelvic Floor Series Capstone?

The Pelvic Floor Series Capstone is the advanced course of the Pelvic Floor series and is designed to build on the skills learned in Pelvic Floor Levels 1, 2A, and 2B The course assumes a working knowledge and anatomical understanding of material presented in Pelvic Floor Levels 1, 2A, and 2B, and it will build from that knowledge. Please take time to review those course manuals before attending.

Do I have to take Pelvic Floor Level 2A before Level 2B?

No. Pelvic Floor Level 2A and Pelvic Floor Level 2B can be taken in any order.

 

These two courses were once part of a single course, called PF2 that was broken into two parts to accommodate the amount of information presented. Participants may therefore taken these courses in either order.

 

Pelvic Floor Level 1 is a pre-requisite for both Levels 2A and 2B


Registering for a Course

There are no events scheduled for the course I want to take. When will this course will be available?

We post course events as they are confirmed and on contract. If you do not see a confirmed date for a coure you've been wanting to take, we may be waiting for a contract to come back, or are actively seeking site hosts for a given offering. (Consider contacting us about hosting an event in your area!) We'd be happy to let you know the status of any events which are in the works but not yet posted on our site.

 

You may also want to sign up for our newsletter in order to receive our schedule announcements and updates.

How do I know how much a course costs?

Course prices are listed on several pages on our site. The Continuing Education Coures page lists all of our current course offerings. Click on any course to see course prices, along with schedule breakdown, objectives, pre-requisites and special considerations, and a list of all of the available scheduled events.

 

We offer discounts for a number of instances and scenarios, please feel free to contact us for info regarding available discounts.

I would like to save money on my hotel room by sharing a room with someone else in the course. How can I contact them?

Herman & Wallace provides a course roster to participants for this very purpose, although these rosters are not always distributed before participants have made hotel reservations. You can always contact the institute, and we can forward your inquiry about hotel sharing to the other course participants .

When I will receive my confirmation after registering?

Once you complete your course registration, you will receive your confirmation, sent to your registered email, within minutes. In keeping with our committment to being GREEN, no confirmation will be sent by via snail mail.

Do I need to call the Institute to double-check a course's availability?

No

If a course is full, you will not be able to register online. The registration link will be disabled and SOLD OUT will appear prominently next to the course title.

If the course is not listed as SOLD OUT on the website, there are still seats available.

How do I get information about hotel suggestions, driving directions, parking at the course, and other logistics?

This information will be in your confirmation letter. Once we process your registration, we will email you your confirmation letter (we will not send anything via snail mail). The letter will contain the exact start and stop times of the course, directions to the course site and all other pertinent travel and lodging information. Although we try and negotiate group discounts, arrange shuttles, or at least find hotels to reccommend for all our courses, please understand that this is not always possible. In the case that we are unable to make a hotel suggestion, we recommend using hotels.com or a similar site. We are always happy to help you to the best of our ability

Does my registration fee cover travel and lodging?

It is up to participants to coordinate their own travel and lodging arrangements. For each coures, the Institue recommends one or several nearby hotels. When available we also negotiate group discounts at hotels and complimentary shuttle service from the hotel to the course. This information will be laid out in detail in your confirmation letter.

How do I know if the course is full?

If a course no longer has any open seats, the course's SOLD OUT status will be clearly displayed on the continuing education courses page. If there is no mention of a course being full, then the course is still open and seats are available.

Is there a waiting list for courses that are full?

Yes. It is not uncommon for participants to cancel their registrations due to sudden illness, family emergency, or other unseen life events. We are happy to keep your name on the wait list if the course is full, in the hopes that a space may become available.


Paying for a Registration

How can I pay for my course registration?

Registrations are first come, first served. There are three methods for registering for a H&W course:

 

1. The fastest and easiest way to complete the process is to register and pay online. We accept Visa, Mastercard and Discover. All course-event pages have a big yellow Register button. Click this to begin your registration process and fill in your information.

2. Registrants may also call us at (646) 355-8777 and complete the registration process over the phone. Our offices are open Mon-Fri from 9 AM to 5 PM PST.

3. Registrants may also pay by check via mail. In order to register in this manner, registrants MUST contact us (via phone, email, or web submission form) and request an invoice for the course that they wish to attend. On the course-event page, under the Register button, there is a button to "Request Invoice for this Course". You MUST receive an invoice from us with a confirmation number on it in order to be ensured a seat in the course.

 

Checks sent to us without a corresponding invoice will be automatically deposited, but this deposit does NOT guarantee a registrant's seat in a course. For complete details on paying and registering, see our terms and conditions of attendance.

Checks for open invoices may be sent to the Institute should be addressed to:

Herman & Wallace
113 Cherry St #71393
Seattle, WA 98104

 

I need to pay by check in mail, how do I do this?

We accept mailed checks to pay for registrations for which the registrant has received an invoice. In order to register via mailed check, registrants MUST contact us (via phone, email, or web submission form) and request an invoice for the course that they wish to attend. On the course-event page, under the Register button, there is a button to "Request Invoice for this Course". You MUST receive an invoice from us with a confirmation number on it in order to be ensured a seat in the course.

 

Checks sent to us without a corresponding invoice will be automatically deposited, but this deposit does NOT guarantee a registrant's seat in a course. For complete details on paying and registering, see our terms and conditions of attendance.

Checks for open invoices may be sent to the Institute should be addressed to:

Herman & Wallace
113 Cherry St #71393
Seattle, WA 98104

 


Discounts

I've already paid for a course, can I still have my discount?

Unfortunately we are NOT able to offer "retroactive" discounts. If you are eligible for a discount, please contact us before you sign up!

Do we offer a Student Discount?

Yes.

We extend a 10% discount off the registration for each course to students enrolled in a PT program at an accredited institution. This discount applies only to non-licensed students who are working towards their PT license at the time of registration. This discount does not extend to doctoral students or other already-licensed PTs seeking additional degrees.

 

To get this discount when checking out online, use the code Student2018. (Note, this code is only valid for non-licensed students. The H&W admin team will verify that registrants signed up with this code are, indeed, current students prior to their attendance of the course).

 

For more information, visit our discounts page.

Is there a discount for signing up for multiple courses at the same time?

Yes.

For three or more courses, we can offer 10% off the regular price of registration.  However, this discount only applies to those that wish to pay for three or more courses at once. Registration and payment must be received at the same time in one check or one envelope with multiple checks.

If you would like to register for multiple courses for a discount, please contact us so that we may send you an invoice and detailed price breakdown.

For more information on this discount or other discounts that we offer, visit our discounts page.

I completed the JTA Survey, how do I get my $50 Discount?

First off, thanks for completing our survey! We were thrilled to see over 400 people respond. This data is crucial for our creation of our PTPC exam and we so appreciate your input!

If you would like to use your $50 discount for a product or course registration, please Contact Us and we'll take care of you.

You can also visit our discounts page for more information on the discounts we offer.

Do we offer a discount for a group of participants registering as a group?

Yes.

We offer a 10% discount for three or more participants that register as a group. For six or more participants, Contact Us in order to be invoiced properly. We will ONLY extend this discount to registrations that are received at the same time. Select "Register as a Group" when completing your online registration. It is not possible to receive this discount if registrants send in their forms or online registrations at different times.

For more information on this discount and the other discounts that we offer, visit our discounts page.


Cancelations and Refunds

I registered for course A at full price, and I have credit with H&W from a previous cancelation of course B, but I forgot to ask that this credit be applied to my registration for course A, can HW refund me for the amount of my credit?

Unfortunately not. Your credit from course B will remain on your account, and will remain valid until it's expiration date according to our terms and conditions of attendance, but we cannot refund you the amount of your credit "as if" you had applied it toward your registration fee for course A. Our cancelation and transfer policies are some of the most lenient in the industry, and it takes significant registrant service resources to keep all of our cancelations and credits organized across the thousands of registrations we process each year. Offering refunds in this manner would negatively impact the quality and value of service we are presently able to provide.

 

If you have a credit with us, and you'd like to apply it towards a registration in an upcoming course, contact us prior to registering so we can create an customized invoice for the proper amount.

I have registered and paid for a course, but now I need to cancel, what are my options?

If you registered for the course less than 60 days ago AND the course is more than 30 days away, you can cancel your registration and receive a refund, less a $75 administrative fee, OR you can cancel your registration and transfer to another course at no financial penalty.

If you registered more than 60 days ago, OR the course is less than 30 days away, you are no longer eligible for a refund, but you can still transfer to another course or convert your registration fees to future-course credit at no financial penalty.

For detailed information on the cancelation and refund policy, see the relevant section of our terms and conditions of attendance.

Where can I find the terms and conditions of attendance?

Important information about participation, cancellations, refunds, transfers, continuing education relicensure requirements, and eligible attendees can be found here in our terms and condition of attendance.


What to Expect the Day of the Course

I have never taken a Herman & Wallace Pelvic Floor series course before. What can I expect in courses that include internal lab work?

Participants in PF 1 will be trained to perform pelvic floor muscle examinations on female course participants. After an introduction to pelvic floor anatomy, the rationale, indications and contraindications of internal examination will be reviewed. There are four internal PF labs. Examination training will take place in a large open room with an instructor to participant ratio of 1:10. During lab time, participants will be asked to be "models" and evaluators.

Pelvic floor labwork includes external genitalia identification, palpation externally of pelvic floor muscles and surface anatomy, digital vaginal palpation of the pelvic floor muscles and pelvic floor muscle testing/pelvic prolapse evaluations. If you do not participate in the class as a model you will be part of a group of three participants rather than two and may not have the opportunity to complete all of the lab activities, though you can watch. (The lab time is allocated for groups of two so there may be little time for a third in the group to learn all the techniques instructed.)

Please know that our instructors have years of experience and are sympathetic to any shyness or concerns participants may have.  Most participants write in their testimonials that, even after initial shyness or apprehension about internal labwork, they felt at ease and confident amongst the supportive atmosphere of our courses. (See PF1 Testimonials)

How do I find the course location?

Check the Location/Lodging tab of the course page.

 

This tab contains information on:

  • The address, building, and room number of the course
  • The address of the recommended lodging
  • Directions from the recommended lodging to the course location
  • The nearest airport

Will I have to pay extra for my course manual?

No. Unlike some continuing education seminars, there is no additional charge to participants for the course manual. A printed manual in a 3-ring binder is included in the cost of registration.

What should I wear to the course?

Participants are encouarged to wear loose-fitting, comfortable clothes to our courses. For courses with internal lab work, a flowy skirt for women is recommended.


Bringing a Model

When is one required to bring a model to the course?

H&W welcomes all who are appropriately licensed to attend our courses. A model is not required in order to attend a H&W course or participate in lab time.

 

For those participants who are pregnant or have medical concerns regarding participating in internal labs, it is an option to bring a person to act as a model at the course. Models may only be present during lab time. If this is not an option, participants will have the option to work in groups of three during lab time.

 

Who is permitted to act as a model?

In the past, some registrants have inquired as to whether they may bring patients to act as models, particularly in the Male PF course. This practice, however, is not permissible. The liability insurance held by our instructors for these courses licenses them to teach, not treat during course times. It is, therefore, an uninsured liability to have patients act as models during course labs.

Additionally, if a therapist wishes to act as a model and wishes to be present in the course during non-lab times, the therapist must be a paying, registered participant. 

Will there be Male models for the labs in the Male Pelvic Floor course?

At this time, we do not have male models during labs in this course. In previous classes we have been fortunate to have male participants who have been gracious models, though this is at the discretion of the male participant and is by no means a certainty. The course also includes video footage of assessment and treatment of the male patient. Female participants to this course are welcome to bring a partner or other male during lab times if they are interested - provided that this individual is not a patient.


Hosting a H&W Course

What are my options for hosting a course?

There are two ways to host a Herman & Wallace course at your facility.

 

The first is doing a public course. Public courses are usually held at sites that can accommodate around 30-40 participants. For a public course, the Institute handles all marketing and promotion of the event, collects all registrations and monies, and take care of things like shipping all supplies to the facility, making sure the manual and paperwork are made and delivered to the site, etc. and your site provides the space. Onsite, there is a host contact person, who job it is to set up the room, accept shipments of supplies, buy groceries (which the Institute reimburses for) etc.

 

 

The second option is to do a private course - for those sites that wish to host a smaller event exclusively for in-house therapists. For private events, the Institute does not market the course or put registrations on our website, and the site pays a flat fee to the Institute. The rate for private courses varies based on a number of factors, and we are happy to provide you with a quote for private events at your site.

 

Those interested in hosting private or public events should Contact Us through the Host a Course page.

When should I contact the Institute with my interest in hosting?

We typically plan our schedule for next year in the spring and summer of the previous year. Meaning, if you would like to host a public event in a given year, it is best to contact us in the year prior (for the difference between public and private events, please see "What are my options for hosting a course?").

 

For private events, we have much more flexibility and are able to accommodate more last-minute requests.

What perks are there for site hosts?

We offer free spots to therapists on site in exchange for hosting a public course. (For the difference between public and private courses, see "What are my options for hosting a course?".) Opportunities to lab assist are also available to more experienced therapists at host sites, as a group discounts for additional participants from onsite.

Do I have to pay to bring a course to my facility?

It depends

There are two ways to host a course. The first is hosting a public course. Public courses are usually held at sites that can accommodate about 40 participants. For a public course, the Institute would handle all marketing and promotion of the event, collect all registrations and monies, and pay the costs for food, manuals, biofeedback and disposable equipment, instructor travel and payments, etc.

There is no charge from the Institute for hosting a public course. Likewise, the Institute does not pay for the room rental at hosting sites - as our hosts are those with a vested interest in educating their on site staff so they "trade" the space for comped spots (one free spot for a course with 12 or more paying participants, two free spots for courses with more than 20). Typically, we offer these comped spots in lieu of paying a fee to use the facility, which makes it a win-win for the locations with on-site staff they wish to train.

The second option is to do a private course - for those sites that wish to host a smaller event exclusively for in house therapists. For private events, the Institute does not market the course or put registrations on our website, and the site pays a flat fee to the Institute.

I would like to host a course at my facility. What do I do?

If you would like to host a Herman & Wallace course at your site, please fill out this form and email to the address on the form.

For our records, we strongly preferred emailed documents over mail or fax (it's also more GREEN!)


Lab Assisting

I would like to be a lab assistant at a course, whom do I contact?

If you would like to assist at one of our courses, please complete this form and email it along with a recent copy of your CV to the Institute admin using the address on the form. We strongly prefer email to snail mail or faxes.


Online Courses

How does an online course work?

Herman & Wallace partners with Medbridge Education to host our online course content. You can either pay for each individual course or take out an annual subscription to Medbridge's entire course library! If you are interested in an annual subscription, Contact Us about possible discounts.

To learn more about how Medbridge Online Courses work, click here.

How long will I have access to the course after purchase?

After you purchase an online course, you will be able to access it for one year.

Are the courses approved in my state?

Our partner in producing online courses, Medbridge, strives to gain approval for courses in all states.

To check the status of approval for a specific course, please preview the course of interest in the course list. Once you have selected the course to view more details, you will find a “State Approval” map at the bottom of the page. You may then view a list of approved states and download the approval statements for that particular course.

Approvals vary by course, but all courses are currently accepted or are pending approval in the following states:

Alaska (AK), Arizona (AZ), California (CA), Colorado (CO), Connecticut (CT), District of Columbia (DC), Delaware (DE), Georgia (GA), Hawaii (HI), Idaho (ID), Indiana (IN), Iowa (IA), Maine (ME), Massachusetts (MA), Michigan (MI), Missouri (MO), Mississippi (MS), Montana (MT), North Carolina (NC), North Dakota (ND), Nebraska (NE), New Hampshire (NH), Oklahoma (OK), Oregon (OR), Pennsylvania (PA), Rhode Island (RI), South Carolina (SC), South Dakota (SD), Utah (UT), Vermont (VT), Washington (WA), Wisconsin (WI), Wyoming (WY), Virginia (VA)

State approval information for each online course is displayed on course page on Medbridge's website.

When do I get my course certificate?

You will receive your certificate upon the completion of your course. Once you complete the full course, you will be requested to fill out a short feedback form. You will then be able to download and save or print your certificate.

Do I have to take the course in one sitting?

No, you may take the course at your own pace. The modular format allows you to easily watch a 30 minute video and complete a module, so you can easily watch a module when you have a spare minute, such as on your lunch break. When you pause your course, our system will save where you left off. You may continue the course from that point the next time you login.

Do I need to watch the courses at a particular time?

No, you do not need to be online at a particular time to watch your online course. When you purchase a course, it will be available in your account for 90 days. You may login to the website at any time to take the course.


Continuing Education Requirements

Can I request that Herman & Wallace submit an application to have a course approved by my state licensing agency?

You can request that Herman & Wallace submit such an application by contacting us.

 

If Herman & Wallace elects to not subimt such an application, you can apply directly to your state licensing entity individually, and Herman & Wallace will reimburse you for the expense of doing so, according to the details set out in our Terms and Conditions of Attendance.

Why is Herman & Wallace not submitting an application to have a course I am attending approved by my state licensing entity?

If Herman & Wallace had a policy of submitting an application for every course to the licensing entity of every registrant in each course, we would have to significantly scale back the number of courses that we can sponsor and the level of service that we can provide our registrants. We sponsor over 80 events per year, many of which are attended by over 35 registrants. Guaranteeing that Herman & Wallace will submit an application to have all courses approved by the licensing entity of every registrant in a given course would take too many resources away from other aspects of providing service and value to our registrants.

Some states require applications be submitted 21 or 30 days before the start of a course in order to be considered. So if a registrant from a state with such a requirement registered for a course less than 21 days before the start of the course, there is no way we could stand behind a guarantee that we could submit an application to that state's licensing entity and that application would be approved in time.

Furthermore, we have learned that many of our registrant attend 300%-400% of the minimum number of hours continuing educaiton required by their state. Many of these registrant do not care if we apply to have a course approved. If we had a policy of submiting an application to have all courses approved by the licensing entity of every registrant in a given course, and someone who was already completed the minimum number of hours required by their state registered for this course, and this person was the only registrant from their state in this course, then Herman & Wallace would be bound to submit an application that no one requested or valued. Such applications would represent an increase in the cost of course sponsorship, which will ultimately increase the price of all services and products that we offer, which is against the best interest of our registrants.

We have a very comprehensive policy of when we will submit an application to have a course approved, AND if we are not applying to have a course approved that you are attending, we will almost always reimburse yor for the cost of applying individually. See our terms and conditions related to continuing education approval for exact details on this matter.

What happens if Herman & Wallace denies my request to submit an application?

There are a couple of reasons that we do not guarantee that we will submit such an application upon request:

1. Often potential registrants will tell us that they will not register for a course unless we submit an application to their state licensing entity. We go through the effort to submit such an application, and then the potential registrant who made the request that we submit an application ends up not attending the course in question. If no other registrants from this person's state are attending the course, then Herman & Wallace has just spent a good deal of time and resources on an application that no one cares about. Wasting such time and resources drives up the cost of other products and services, which ultimately punishes our registrants.

2. Most states that have a process wherein individual licensees can apply to have a course approved by the state licensing entity charge individual licensees significantly less than they charge course sponsors to submit an application. When there are only one or two registrants from a given state attending a given course, it makes financial sense for the licensee to apply on individually and then for Herman & Wallace to reimburse the licesee for the cost of the application. If Herman & Wallace had a policy of guaranteeing that we would submit an application for a given course to the licensing entity of every registrant in that given course, our costs of sponsoring each event would dramatically increase. Such increased costs will ultimately increase the price of all services and products that we offer, which is against the best interest of our registrants.

I contacted Herman & Wallace, and requested that the company submit an application to have a course approved by my state licensing entity, but Herman & Wallace elected not to submit such an application... Why?

I need some documents to submit an application to have a course approved in my state. Who should I contact

Herman & Wallace will send you any and all information that you require to submit such an application. Please send requests at least 7 business days before your plan to submit your application. Herman & Wallace will send you this information in a timely manner, so that you can submit this application before any deadlines imposed upon you.

 

Contact Us to request any such information.

I attended a course which was not approved by my state licensing entity, and now the deadline to get the course approved has passed, what can I do?

According to Herman & Wallace Terms and Conditions of Attendance, "It is the responsibility of each registrant to know the laws and regulations of the state in which they are licensed." Herman & Wallace is not responsible for informing you about the laws and deadlines related to continuing education course approval in your state. As detailed in the Terms and Conditions of Attendance, you can either requiest to have such courses approved, or you can submit an individual application for which Herman & Wallace will reimburse you.

 

If you attended a Herman & Wallace course outside of the state in which you are licensed to practice, and this course was not approved by your state licensing entity, and the deadline has passed for you to submit an application for approval, it is unlikely that your state licensing entity will count the time that you spent in this given Herman & Wallace course toward your continuing education re-licensure requirements. Most states have a process wherein you can request a waiver from the continuing education requirement for re-licensure, but the instances in which a licensing entity will grant such a waiver vary greatly from state to state.

 

To avoid this situation, familiarize yourself with the laws of the state in which you practice, and be sure to meet all deadlines set forth in such laws.


PRPC Eligibility

Do I need to take any particular courses to be eligible for this certification?

No. The PRPC is an indication of your skills as a pelvic therapy specialist, not a certificate of course completion. Those therapists who are qualified to sit for the exam and pass it will be awarded PRPC.

That being said, Herman & Wallace does offer many courses and resources that can help you to prepare for the certification exam. When planning one's continuing education for the year, it would be wise to take into account which courses cover the topics most pertinent to the exam. We are more than happy to provide guidance as to which courses will best prepare you based on your previous experience/courswork.

Can I earn PRPC if I don’t live in the USA?

If you want to sit for the PRPC examination and aren’t a resident of the United States, you are still encouraged to apply. International applications will be considered on a case-by-case basis. There are Kryterion testing centers in most countries around the world.

Am I eligible to sit for the exam?

In order to take the Pelvic Rehabilitation Practitioner Certification exam, candidates must meet the following requirements:

  1. Provide documentation of 2,000 documented hours of clinical experience with pelvic therapy patients over the past 8 years, with 500 of those hours of direct patient caretaking place in the past 2 years. For purposes of this application, pelvic patient care includes hours spent on direct patient care related to conditions of pelvic pain, pelvic girdle dysfunction, conditions of bowel, bladder, and sexual dysfunction that relate, in whole or in part, to the health and function of pelvic structures and the pelvic floor. Other conditions that qualify as direct pelvic patient care may include dysfunctions of the abdomen, thoracolumbar spine, or the lumbo-pelvic-hip complex. These hours can include care for pediatric, adolescent, adult, and aged patients of any gender.

     

    b. Must be licensed as a Physical Therapist (PT), Physician (MD), Registered Nurse (RN), Occupational Therapist (OT), Doctor of Osteopathy (DO), Advanced Registered Nurse Practitioner (ARNP), or Physician’s Assistant (PA-C) with an active state-board license to practice.  If an individual wishes to sit for the exam who does not have one of these licenses, they can apply to sit for the exam and eligibility will be evaluated on a case by case basis.

What do I need to do to earn the certification PRPC?

In order to earn PRPC, an applicant must:

  1. Meet eligibility requirements as defined in the application
  2. Submit a complete application and application review fee by the required date
  3. Applicants whose applications are approved must submit the examination fee by the required date
  4. Applicant must sit for, and receive a passing score on, the computer-based, multiple choice exam

Does H&W accommodate test takers with disabilities?

H&W complies with the Americans with Disabilities Act, and will work with its testing partners to provide reasonable accommodations for those who have disabilities and request accommodations. Requests for examination accommodations must be made in writing.

What are the eligibilty requirements to apply for PRPC?

To be eligible to sit for the exam, all applicants must have completed 2000 hours of direct pelvic patient care in the past 8 years, 500 of which must have been completed in the last 2 years.

Definition of Pelvic Patient Care

For purposes of this application, pelvic patient care includes hours spent on direct patient care related to conditions of pelvic pain, pelvic girdle dysfunction, conditions of bowel, bladder, and sexual dysfunction that relate, in whole or in part, to the health and function of pelvic structures and the pelvic floor. Other conditions that qualify as direct pelvic patient care may include dysfunctions of the abdomen, thoracolumbar spine, or the lumbo-pelvic-hip complex. These hours can include care for pediatric, adolescent, adult, and aged patients of any gender.

Definition of Direct Patient Care

There is no comprehensive list of activities that encompass direct patient care. A general guideline is that direct patient care includes any time spent by a clinician that has a direct influence on the care of a specific individual patient. This time may be paid, or provided at no cost. While time spent on the examination, evaluation, diagnosis, prognosis, or intervention of an individual absolutely qualifies as direct patient care, there are other activities that applicants may apply toward this requirement. Applicants who have a question about whether or not a certain activity qualifies as direct patient care should contact H&W for a clarification.

Approved Professions

All clinicians holding a license as a: Physical Therapist (PT), Physician (MD), Registered Nurse (RN), Occupational Therapist (OT), Doctor of Osteopathy (DO), Advanced Registered Nurse Practitioner (ARNP), or Physician’s Assistant (PA-C) are automatically approved to apply for PRPC. If an individual wishes to sit for the exam who does not hold one of the above licenses, they may request permission to apply to sit for the exam, and will be evaluated on a case by case basis.


PRPC Application

What is the application cancellation policy?

If an applicant submits an application and application review fee, and decides to no longer pursue certification, they may convert their application review fee toward credit to be used towards a future H&W continuing education course. This credit is valid for 36 months from the date that H&W receives the application review fee. Should the applicant fail to use their credit toward a H&W course within 36 months, H&W will absorb the credit, no refund will be offered, and the applicant may no longer apply said credit toward a continuing education course.

How do I submit my PRPC Application?

It is the applicant’s responsibility to ensure that all forms are completed according to instructions. Mailed-in application forms must be typewritten (printed from a computer). Hand-written applications will not be considered. In addition, it is imperative that the applicants enter their name on the application exactly as it appears on BOTH forms of identification the applicant intends to present at the testing center.

Applicants are strongly encouraged to submit their applications electronically. Electronic applications can be e-mailed to This email address is being protected from spambots. You need JavaScript enabled to view it..

Applicants wishing to send in a physical application should mail the completed application forms, applicable review fee, and hard copy application processing fee described in Section 3.5 below in a single mailing to:

Herman & Wallace
PRPC Review Board
113 Cherry St. # 71393
Seattle, WA 98104

How do I submit my hours of direct pelvic patient care?

The PRPC application contains a worksheet that applicants must fill out to report their hours of direct pelvic patient care. No additional documentation is required beyond this worksheet upon submission of an application.
However, Herman & Wallace will conduct randomized audits of applicant worksheets. Applicants who's applications are audited must provide additional documentation of their hours of direct pelvic patient care. For more details on the PRPC audit procedure, see section 3.2 of the information booklet.


Pelvic Rehabilitation Practitioner Certification Exam

Is the PRPC Exam "board-certified"?

The PRPC examination was developed by psychometrically-valid, legally-defensible processes. This includes the creation of a Job Task Analysis survey by a group of Subject Matter Experts, administering the survey to a large sample of practicing therapists in the field, psychometric analysis of the data to create a test blueprint based upon the knowledge and skills determined by the survey, item writing, beta testing of items and then administration of the exam. For this process, H&W worked with Kryterion, a psychometric certification development company, to ensure the highest standards of credentialing were being met.

It is a common misconception that board certifications created by the ABPTS (OCS, WCS, etc) are "approved" or "validated" by the American Physical Therapy Association. This is not the case. The specialization certifications developed by the ABPTS were developed by the same psychometrically-valid and legally-defensible methods for establishing the minimally-competent practitioner that Herman & Wallace used for the PRPC exam. The APTA is not a credentialing body; it does not validate, create nor approve certification exams.

There are a number of bodies which do accredit certifications, however, including The Institute for Credentialing Excellence (http://www.credentialingexcellence.org/). PRPC, and other exams created using the steps described above, would be eligible for accreditation through this body, based on the rigorous psychometric standards applied when creating the exam, as would other certifications created via this long and detailed method.

The validity of the board certifications offered by the ABPTS derives from the psychometric process by which the exams were created, as does the validity of PRPC.

How are study groups formed?

We accept PRPC applications year-round, and as those applications come in, applicants who express interest in joining a study group will be placed in a group with others who have applied around the same time in order to best coordinate study plans.

If you prefer to begin reviewing early, we encourage you to apply early in order to be placed in a group!

What is the examination cancellation policy?

If after submitting an examination fee an applicant wishes, for any reason, not to sit for the exam administration for which they've been approved, the applicant may request a refund of their examination fee by both:

A. Contacting H&W via email or web form submission. In order for H&W to honor such a request, the request must be received more than 72 business hours from the applicant’s scheduled exam appointment date and time, AND

B. Calling Kryterion HOST Location Test Taker Scheduling Support at 1-800-403-6199 or 1-602-659-4708. The call must be made more than 72 business hours from the applicant’s scheduled exam appointment date and time

If the applicant has yet to schedule a testing date, the request for cancellation must be received within 10 days of the final day of the testing window

Upon receipt of email or web form submission notification to cancel an examination administration, and so long as that notification is received by the aforementioned deadlines, the applicant may select one of the following options:

1. To receive a refund for 85% of the exam fee,

OR

2. Convert 100% of their examination fee (no financial penalty to the applicant) to credit for H&W continuing education courses or downloadable products. This credit is valid for 36 months from the date that H&W receives the examination fee. Should the applicant fail to use their credit toward a H&W course within 36 months, H&W will absorb the credit, no refund will be offered, and the applicant may no longer apply the credit toward a continuing education course, OR

3. As long as the applicant has not already delayed exam administration according to the terms of section 3.7, the applicant may elect to delay sitting for the exam and wait until the next exam administration. In this case, H&W will hold their exam fee and apply it toward exam administration in the following year. If the applicant has yet to attend a H&W continuing education course, the applicant may elect to convert a fraction of their exam fee into credit for a H&W continuing education course and the balance toward the “having attended one or more H&W continuing education courses” exam fee for the next testing window. Should the sum of the price of the continuing education course(s) the applicants attends and the exam fee debited against the applicants balance be less than the exam fee originally paid by the applicant, the difference of the sum of “the price of the continuing education course(s) and the exam fee” and the original exam fee paid by the applicant shall be converted to credit be be used toward future H&W continuing education courses and/or downloadable products.

What is the passing Score?

The passing score for the certification exam will not be released to the public. Final scores will also not be sent to practitioners who complete the exam. A passing scores means that the practitioner has met the standard to be recognized as a Certified Pelvic Rehabilitation Practitioner, and the total scores are not released so as to avoid any one individual being "more qualified" than others. Percentage scores will be sent out that break down how test takers perform in each "knowledge domain".

Where is the PRPC Exam offered?

The PRPC examination will be offered at all Kryterion Testing Host locations.

You can find the nearest Kryterion testing center to you by visiting this URL: http://kryteriononline.com/host_locations/.

What can I use during the test?

Test takers are able to flag questions for review and go back to them during their exam session. The proctor is supposed to give them 3 pieces of paper and 2 pencils for use during the exam (they will be collected at the end of the exam). The test takers are also allowed to bring a battery operated calculator into the exam session (but nothing else).

If I take the exam and do not pass, may I retake the exam?

If an applicant sits for the exam and does not receive a passing score, the applicant must submit an application for re-examination to be eligible to sit for the next scheduled exam administration. Applications for re-examination are only eligible for the exam administration immediately following the exam administration in which the applicant did not receive a passing score. Applicants who did not receive a passing score, and did not submit an application for re-examination, may re-apply to sit for future examination administrations but they must submit a new application and application review fee, just as any normal application must.

How much does the exam cost?

For questions about PRPC pricing, see the PRPC Pricing Chart.

On what dates will the exam be offered?

The certification exam is offered twice per year. The test will be available May 1-15 and November 1-15.

What kind of questions will be on the exam?

The PRPC exam will cover Knowledge and Skills related to evaluating and treating pelvic floor dysfunction in men and women throughout the life cycle. The exam is multiple-choice, and each question will have four possible answers (A,B,C, or D) with only one option being the correct answer. There is no written portion of the exam.

Click Here to download sample PRPC exam questions!

The test blue print breaks down accordingly (the % is the percentage of questions on the exam which will focus on this knowledge domain)

Anatomy - 15%

Physiology - 20%

Pathophysiology - 20%

Pharmacology - 5%

Medical Interventions and Test - 5%

Tests and Measures - 5%

Interventions - 20%

Professional and Legal Requirements - 5%

Across all topic areas listed above, 25-30% of the exam items will require the applicant to read a hypothetical patient case scenario and answer questions based on their analysis of the case scenario.

How should I prepare for the exam?

H&W does not presently offer a PRPC preparatory course. There are no continuing education courses that applicants must attend in order to apply for PRPC, such a requirement would be a violation of psychometric best practices.

 

Those applicants who indicate on their application that they are interested in joining a study group will be put in touch with other applicants who have expressed a similar interest so that they may form a study group.

 

Once an applicant is approved to sit for the exam, H&W will send them a copy of the results of the Job Task Analysis, as well as a copy of the test blueprint which contains a detailed list of knowledge and skill statements. All of the questions on the examination must measure one or more of the knowledge and skills in the test blueprint document.

How will the exam be administered?

Once an applicant is approved to sit for the exam and H&W has received the applicant's examination fee, H&W will send the applicant a voucher number via email. Applicants must have this voucher number before contacting a Kryterion Host Locations to schedule a testing appointment. Appointments are assigned on a first-come, first-served basis; therefore, applicants should schedule an appointment as soon as possible after receiving a voucher number. Delays in scheduling may result in an applicant not being able to make an appointment at a preferred test site or preferred test date. Applicants should report any problems in scheduling a testing appointment to Kryterion as soon as possible.

 

Kryterion Host Locations can be located by checking this link: http://www.kryteriononline.com/Locate-Test-Center

 

PRPC examinations are administered by computerized testing. The examination questions are presented on computers and applicants provide their responses using a mouse or keyboard. Approved applicants should contact Kryterion as soon as possible once they have their voucher code to schedule a testing appointment. Applicants may take the test on any day that it is offered during the testing window, provided that there is space at the Kryterion test center of choice.

 

Applicants will have 240 minutes to complete the certification exam. Applicants may take short restroom breaks while sitting for the exam, however the 240 minute time limit will not stop during such breaks. Applicants will not be allowed to access any cell phones, computers, tablets, books, or any personal items during such restroom breaks.

 

Test Center Administrators are required to report any irregular behavior by an applicant during the examination. Evidence of unethical behavior, cheating or subversion of the exam will result in the applicant being deemed ineligible for certification and his/her fees will not be refunded.

 

Passing applicants may begin using the credential designation after their name on business cards, email signatures, and professional correspondence. Passing applicants will also receive an official certificate identifying them as a Certified Pelvic Rehabilitation Practitioner.

 

Applicants raw exam scores are not reported on the score reports to prevent misuse of the scores.


Other PRPC Questions

Is there a study guide available?

Those who apply to sit for the exam and whose applications are accepted will be sent the following study materials:

  1. A copy of the official Test Blueprint, which contains all Knowledge and Skill Statements covered on the exam
  2. A summary of the results of the Job Task Anaylsis Survey, which includes a breakdown of percentage of questions covering each topic area

How does PRPC differ from the WCS Certification?

Both the PRPC and the specialization exam are forms of professional certifications. The Pelvic Rehabilitation Practitioner Certification (PRPC) specifically identifies the bearer as a specialist in the pelvic health field, and it covers both women’s and men’s pelvic health throughout the life cycle. The WCS (Women’s Health Clinical Specialist) certification indicates a specialty in treatment only for women, and it covers women’s health more generally.

 

You do not have to choose one over the other as they are two different distinctions (PRPC was developed and offered by H&W, the WCS was developed by the ABPTS). You can be both PRPC and specialized in women’s health just like you can be a Certified Manual Therapist (MTC) and an Orthopedic Clinical Specialist (OCS).

 

 

How long is the certification valid?

The PRPC Certification is valid for 10 years, and all licensed therapists who wish to renew their certification will need to re-take the examination ten years after they are first certified.

What is the difference between Herman & Wallace's PRPC and the ABPTS Specialization on Women’s Health?

Both the PRPC and the specialization exam are forms of professional certifications. You do not have to choose one over the other as they are two different distinctions (PRPC is developed and offered by H&W, the WCS was developed by the ABPTS). The PRPC is a certification of practical and didactic expertise pertaining to pelvic floor dysfunction. The specialization exam is a didactic exam that encompasses all aspects of women’s health physical therapy. You can be both PRPC and specialized in women’s health just like you can be a Certified Manual Therapist (MTC) and an Orthopedic Clinical Specialist (OCS).

 

Certifications offered by the APTA are only available to Physical Therapists, whereas Heramn & Wallace's PRPC certification will be available to the professionals qualified to take courses through the Institute.

For a full breakdown on the differences between PRPC and Specializations available from ABPTS, please see this comparison chart.

What is the difference between a certificate, certification and specialization?

There is an important difference between a certificate and a certification or credential. Certificates are not held to the objective standards required of other types of credentialing. Credentialing is the umbrella term that includes the concepts of accreditation, licensure, registration and professional certification.

A Certificate of Attendance is issued after an individual attends or participates in a particular continuing education course. No knowledge is assessed and the recipient is not required to demonstrate competence according to professional standards.

A Knowledge-Based Certificate recognizes a relatively narrow scope of specialized knowledge used in performing tasks required by the profession. It is issued after the individual passes an assessment instrument.

Professional Certification is the voluntary process by which a non-governmental entity grants a time-limited recognition to an individual after verifying that he or she has met predetermined and standardized criteria. It is the vehicle a profession uses to differentiate among its members. The holder is called a certificant. Herman & Wallace's Pelvic Rehabilitation Practitioner Certification falls into this category of credential.

 

Specialization is a term related to the professional certifications offered by the ABPTS.

*Adapted from the "NOCA Guide to Understanding Credentialing Concepts"


Questions about HermanWallace.com

How do I get in touch with a course instructor?

Herman & Wallace does not give out personal contact information for our instructors. Oftentimes this information will be offered by instructors at courses they are teaching. All Herman & Wallace instructors are also full-time practitioners, and you can often find contact information for their clinics online.

How do I sign up for the H&W Newsletter?

If you would like to receive our Newsletter, which includes Institute news, course schedule updates, free resources for clinicians and other information related to the Institute and pelvic floor and pelvic girdle dysfunction, select "Sign Up for Our Newsletter" from the drop down menu on the left side of the web page. Fill in the information and you're on the list.

Can I contact Kathe Wallace and Hollis Herman through the institute?

Kathe and Holly are both full-time practitioners and they do not work in the administrative offices.

Kathe Wallace can be contacted through her website. She now teaches and consults independently from Herman and Wallace Inc.

Similarly, Holly Herman can be reached online.

What happens if I forget my password?

If you forget your log-in password, select "Forgot Password?" and enter your registered email address. A new one will be sent to you.

I need a W-9 to establish H&W as a vendor before my site can purchase anything. What do I do?

We have one all filled out and ready to go. Simply contact us by email and we'll send it to you. (Save yourself time and the Earth trees instead of mailing or faxing requests!)

How do I register with the Site?

To create an account on HermanWallace.com, select "Create an Account" in the upper lefthand side of the webpage. You will be asked to fill in your name, address, phone number, professional degrees, and email address.

Once you complete all the required information, an activation email will be sent to your email address. This is to ensure that Spammers do not register with our site and innudate us with junk posts. You must follow the activation link in the email to activate your account (this is how we know you are a real person and not a Spam robot).

If you do not receive the email within a matter of minutes, be sure and check your Spam box and make sure your email account isn't blocking us

Once you click the link, congrats, you are a registered user on HermanWallace.com


Questions about our Products

How does pre-funding work?

Pre-funding is a process that ensures that Herman and Wallace is only developing products that are useful for therapists.  

For a full description of how this product development program works, visit our pre-funding page.

I would like sell or promote my product through the Institute. Whom do I contact?

At the Institute, we are committed to offering the very best education, products and resources to clinicians for the treatment of pelvic floor and pelvic girdle dysfunction. If you have a product or an idea that you believe complements this mission, we would love to hear from you. Please Contact Us and we will put you in touch with our Sales Account Manager.

How do I purchase products?

The easiest way to purchase products is online on our "Products, Manuals and Resources" page. Orders are payable by credit card. If you wish to pay by check, please contact us and we will send you an invoice. We do not accept Purchase or Money orders.